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About the Role

As the Senior Network Security Engineer, you will play a pivotal role in protecting and enhancing the network infrastructure that supports critical services across NSW. You will be responsible for designing, implementing, and maintaining secure, resilient, and high-performing network environments, working with leading technologies, contributing to strategic initiatives, and providing expert guidance. This role participates in a 24x7 on-call roster for level 3 escalations supporting critical business services.

Responsibilities

Design, implement and maintain secure, resilient and high-performing network infrastructure, including firewalls, VPNs, load balancers, routing, switching and cloud networking technologies.
Provide expert Level 3 operational support through advanced troubleshooting, incident resolution and proactive monitoring to ensure optimal network performance, availability and security.
Strengthen and protect the organisation's cyber security posture by identifying vulnerabilities, enforcing security controls, supporting audits and mitigating operational risks.
Support the delivery of strategic technology projects by evaluating emerging technologies and integrating new products and services into the operational environment.
Drive continuous improvement through change governance, operational reporting, process optimisation and the development of technical standards, procedures and documentation.

Requirements

Extensive experience in senior network engineering and security roles within complex enterprise environments.
Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
Excellent communication, documentation and stakeholder engagement skills.
The ability to work independently, manage competing priorities and perform effectively in a fast-paced, high-pressure environment.
Available to participate as an escalation point in a 24x7 on-call roster.

Skills

Palo Alto Firewalls
Cisco ISE
Cisco ACI
Cisco Nexus
Cisco WLC
F5 BIG-IP
SD-WAN
AWS
Azure
BGP
OSPF
DNS
DHCP
SSL/TLS certificates
VPN technologies
Scripting and automation technologies (desirable)

Location

McKell
Parramatta

Work Type

Ongoing Full-Time
hybrid working available with 2 days per week required in office
in-office and from home
flexible or condensed hours

Experience Level

Senior

Education Level

Degree in Information Technology, Computer Science or a related discipline
Professional certifications such as Cisco CCNP/CCDP, Palo Alto Networks and/or F5 certifications (highly regarded)

Salary/Compensations

$133,348 - $146,945 plus super

Benefits

Opportunity for meaningful work that matters to all of us in NSW
Hybrid work model with opportunity for flexible or condensed hours
Flexible leave
Career development opportunities
Access to health and well-being programs including Fitness Passport

About the Company

The Government Shared Services (GSS) Division within the Department of Customer Service delivers critical corporate and technology services that support NSW Government agencies and enable better outcomes for the people of NSW.
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Equal Opportunity

Belong in our diverse and inclusive workplace. The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
We provide adjustments to the recruitment process for candidates, including individuals with disability.