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About the Role

As a Product Specialist at STERIS, you will drive the sales of GI Procedural products across Canada by being customer-facing and supporting Account Managers in the clinical setting. You will provide ongoing educational support to customers and Account Managers on the proper use, handling, and clinical applications of our products, effectively differentiating them from competitors.

Responsibilities

• Provide clinical support of all STERIS GI Procedural Products in Canada, educating physicians and clinical staff on product application.
• Support customers and Account Managers in the field during advanced clinical procedures.
• Plan, generate, and provide formal educational seminars and workshops to stimulate product interest and increase sales.
• Identify, document, and communicate customer issues to relevant departments, including Legal, Regulatory, Product Management, Sales and Service, Customer Support, and Marketing.
• Provide clinical expertise and resolve customer issues by supporting and collaborating with Account Managers.
• Keep Endoscopy Account Managers updated on product needs, clinical benefits, and potential product problems.
• Support other departments by providing clinical expertise in the development and market launch of new products or services.
• Work directly with customers and Account Managers to provide clinical expertise with an emphasis on product application through customer visits, presentations, hands-on training, and communication.
• Develop Key Opinion Leader (KOL) physician relationships to advocate for STERIS procedural products.

Requirements

• Associates degree and 3-5 years of experience providing clinical support for a healthcare industry manufacturer.
• Experience working closely with physicians.
• Experience with endoscopy products preferred.
• Excellent written and oral communications.
• Excellent presentation skills before large and small groups.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Skills

• Clinical support
• Sales
• Customer education
• Product differentiation
• Problem identification and resolution
• Communication
• Presentation
• MS Office

Location

• Canada
• Ontario

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Associates degree
• Bachelor's Degree (Preferred)
• Nursing degree (Preferred)

Salary/Compensations

• $100,000
• Incentive Compensation Program
• Incentive plan eligible

Benefits

• Base Salary + Incentive Compensation Program
• Company Vehicle
• Cell Phone Stipend
• Robust Sales Training Program
• 3 weeks Paid Vacation Per Year + Corporate Holidays
• RRSP Matching Program

About the Company

• STERIS strives to be an Equal Opportunity Employer.
• STERIS is committed to treating all people in a way that allows them to maintain their dignity and independence.
• We believe in integration and equal opportunity.

Equal Opportunity

• Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process.
• We will work with all applicants to accommodate their individual accessibility needs.