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About the Role
Atlassian is looking for a Senior Sales Solutions Engineer, Strategic for its enterprise business. This role involves being a product expert in the sales cycle, solving enterprise customer business problems with Atlassian products, and contributing to closing enterprise deals.
Responsibilities
- Partner with sales teams, partners, and account teams on transformation deals in large, global accounts with multi-million dollar spend thresholds.
- Engage and build relationships with customers at the C-level and other executive levels.
- Participate in customer discovery to understand current state and business problems, mapping them to Atlassian products, platforms, and solutions.
- Probe for and identify opportunities for cross-product/solution expansion.
- Investigate, discover, and assess client pain points.
- Act as a product expert of Atlassian software in the pre-sales process, articulating the value and impact of the software.
- Maintain a broad understanding of full Atlassian product and solution offerings and communicate how they work together.
- Lead compelling value-based demonstrations, both standard and customized.
- Understand and guide the customer's technical needs in the sales process to gain buy-in.
- Proactively forge strong partnerships with strategic account executives, discussing pipeline, opportunities, and feedback.
- Help lead cross-functional teams to support the customer and achieve shared goals.
- Understand, track, and document product feedback and competitive intelligence, advocating for internal development.
- Continuously learn, develop, and refine pre-sales knowledge, product/solution offerings, sales processes, and Atlassian products.
Requirements
- 5+ years of experience interacting with Fortune 100 customers in a pre-sales capacity.
- Excellent communication and strong presentation skills to multi-level senior audiences.
- Heavy experience with the C-suite.
- Unmatched agility to get the job done and rally internal teams.
- Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate to deliver value-based solutions.
- Comfortable in both business and technical contexts.
- Ability to interact with executives and discuss technical details with strong technical audiences.
- Passion for continuous learning, growth, and self-challenge.
- Openness to giving and receiving feedback.
- Tolerance for failure.
- Desire to win and make customers and Atlassian successful.
Skills
- Pre-sales
- Consulting
- Engineering
- Value selling
- Product expertise
- Sales cycle strategy
- Value-based demonstrations
- Proofs of Value
- Communication
- Presentation skills
- Problem-solving
- Collaboration
- Technical understanding
- Business understanding
Location
- Any country where Atlassian has a legal entity
Work Type
- Office
- Home
- Combination of office and home
Experience Level
- Senior
- 5+ years of experience interacting with Fortune 100 customers in a pre-sales capacity
Salary/Compensations
- Zone A: $168,300 - $219,725
- Zone B: $151,271 - $197,493
- Zone C: $139,506 - $182,132
Benefits
- Health and wellbeing resources
- Paid volunteer days
- Benefits, bonuses, commissions, and equity may be available
About the Company
- Atlassian helps organizations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through software that unleashes the potential of every team.
- Atlassian's focus is on value selling, helping customers understand how products combine to create enterprise solutions that transform business outcomes.
- The company culture emphasizes 'play as a team', supporting each other, celebrating wins, and sharing knowledge.
- Employees work with Atlassian, not for Atlassian.
- The Solutions Engineering Team partners with the Enterprise Sales Team & Channel Partners to understand customer needs, strategize on sales cycles, provide demonstrations, and support Proofs of Value.
- Atlassian is motivated by a common goal: to unleash the potential of every team.
- Atlassian's software products help teams globally and are designed for all types of work.
- Team collaboration through Atlassian tools makes the impossible possible.
- Atlassian believes unique contributions create success and does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Equal Opportunity
- We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
- All your information will be kept confidential according to EEO guidelines.
- Identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.