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About the Role

This role focuses on expediting the collection of accounts receivable balances for a preeminent global law firm, ensuring timely payments and proactive resolution of aged receivables.

Responsibilities

• Expedite collection of accounts receivable balances.
• Ensure receivables are realized at close to 100% and collected in a timely manner.
• Proactively address aged receivables with lawyers and suggest action plans.
• Communicate with Finance Management, Partners, and Billing to understand payment delays.
• Coordinate the resolution of billing issues, including electronic billing reductions.
• Utilize firm standard software to identify and prioritize accounts for follow-up.
• Work with the Cash Team and Billing Team to resolve unapplied/suspense cash items.
• Assist with the preparation of monthly reports on top inventory items.
• Respond to inquiries from clients, lawyers, and secretaries regarding receivables and cash receipts.
• Coordinate write-offs of aged or uncollectible invoices.
• Respond to audit requests.
• Facilitate accuracy in cash targets/forecast by communicating collection issues.
• Work on multiple special projects as needed.

Requirements

• Minimum Associates degree in Business, Accounting or Finance, or equivalent work experience required, higher degree preferred.
• Minimum two years experience with professional services time and billing software (e.g., Elite Enterprise, Aderant Billing Expert, Elite 3E) preferred.
• Minimum two years experience with professional services inventory management software (e.g., ARCS from Minisoft, *Collect from Select Associates) preferred.
• Minimum two years experience in a professional services environment (legal, accounting, consulting, engineering, etc.) working in a Finance department collections role.
• Demonstrated proficiency with Excel spreadsheets required.
• Excellent verbal, written, negotiation and interpersonal skills.
• Exemplary customer service with a focus on process improvement.
• Assertive, proactive, courteous and professional demeanor.
• Timely response to requests for assistance.
• Ability to prioritize, handle multiple tasks simultaneously, and be flexible.
• Keen eye for detail and ability to identify process impediments.
• Demonstrates initiative, analytical thought process, critical thinking, and ability to identify and communicate process improvement opportunities.
• Accurate and timely completion of all tasks.
• Thoroughness and follow-through on assigned projects and tasks.
• Ability to work in a team environment and collaborate across the firm.

Skills

• Excel spreadsheets
• Verbal communication
• Written communication
• Negotiation
• Interpersonal skills
• Customer service
• Process improvement
• Prioritization
• Multitasking
• Flexibility
• Attention to detail
• Initiative
• Analytical thinking
• Critical thinking
• Collaboration

Location

• Boston
• Chicago
• Dublin
• Hong Kong
• London
• Los Angeles
• Milan
• New York
• Paris
• San Francisco
• Seoul
• Shanghai
• Silicon Valley
• Singapore
• Tokyo
• Washington, D.C.

Work Type

• Hybrid

Experience Level

• Minimum two years experience

Education Level

• Associates degree in Business, Accounting or Finance
• Higher degree preferred

Salary/Compensations

• Boston, Chicago, Los Angeles, Washington D.C.: $69,500 - $100,800
• New York: $75,800 - $109,950
• San Francisco: $79,100 - $114,700

Benefits

• Comprehensive health and well-being benefits
• Personal and professional development
• Career growth opportunities
• Collegial and supportive culture
• Discretionary bonus based on performance

About the Company

• Ropes & Gray is a preeminent global law firm.
• Ranked in the top three on The American Lawyer's A-List for eight consecutive years.
• #1 on Law.com's UK A-List twice in the past three years.
• Approximately 2,500 lawyers and professionals.
• Serves clients in major centers of business, finance, technology, and government.
• Recognized for leading practices in asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Equal Opportunity

• Ropes & Gray is an equal opportunity employer.