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About the Role

At Bell, cybersecurity experts like you know that new technologies and evolving threats are making cybersecurity more complex and challenging than ever before. You will help to solve some of the most complex security challenges that exist today. You'll probe systems for weaknesses, monitor networks for breaches, and respond to incidents. You will be part of the best cybersecurity team in the country, with advanced threat detection and network defences to keep consumers and businesses safe. Be part of making Canada more secure.

Responsibilities

Monitor, support, and maintain network security infrastructure.
Troubleshoot network, security, and operational issues.
Manage incidents, problems, service requests, and change requests.
Coordinate with internal stakeholders and external vendors to resolve technical issues.
Support the deployment and secure implementation of new technologies and solutions.
Assess and communicate risks affecting network and security services.
Ensure compliance with security best practices, network segmentation, and firewall standards.
Support enterprise security services such as patching, endpoint protection, encryption, PKI, and Active Directory.
Analyze recurring issues and implement sustainable solutions.
Automate repetitive operational tasks using scripting and automation tools.
Maintain documentation for incidents, procedures, configurations, and changes.
Contribute to continuous improvement initiatives and operational excellence.
Participate in on-call rotations and provide 24/7 operational support coverage.
Collaborate with cross-functional teams to maintain service reliability and security.
Support network and security infrastructure upgrades, maintenance, and lifecycle activities.

Requirements

Solid grasp of data networking and best practice security principles.
Strong problem-solving, analysis, and deduction skills.
Agile approach supporting continuous improvement.
Ability to identify, record, document, and categorize incidents, problems, service, and change requests.
Ability to define, establish, and convey vision about potential risks to services and adapt to evolving infrastructure.
Ability to breakdown and resolve process/system problems and provide modular and easily sustainable solutions.
Ability to challenge the status quo and seek higher levels of service excellence.
Well-honed communication abilities, solid writing skills, strong sense of priorities, and tolerance to stress.
Participate with their team to provide 24/7 coverage.

Skills

Troubleshooting
Operational Support
Organizational skills
Open/agile methodologies
Scripting
Automation tools
Git repository
Ansible

Location

Canada : Ontario : Toronto

Work Type

Hybrid
Regular - Full Time

Experience Level

Management

Education Level

University degree in telecommunications, computer science or equivalent

Benefits

Competitive salary
Medical benefits
Dental benefits
Vision benefits
Mental health benefits
35% discount on services
Exclusive offers from partners

About the Company

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Bell, one of Canada's Top 100 Employers.

Equal Opportunity

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
We also want to make sure that everyone has an equal opportunity to join our team.
We encourage individuals who may require accommodations during the hiring process to let us know.
For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements.
If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.