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About the Role

As an Insurance Operations Analyst, you will play an important role in supporting the operational execution of Swiss Re's reinsurance business across North America. You will work with colleagues across multiple functions to ensure data accuracy, efficient business processes, and smooth client transaction processing from onboarding through execution. You will be trusted to manage important operational activities while continuously learning about the business and identifying areas for improvement.

Responsibilities

Support the onboarding of new business by ensuring transactions are processed accurately and efficiently
Review, validate, and maintain operational data to ensure quality, accuracy, and compliance
Monitor operational metrics and KPIs, identifying discrepancies and escalating issues when appropriate
Assist with governance, audit, and compliance activities by preparing documentation and supporting internal control processes
Identify opportunities to improve processes and help simplify operational workflows
Partner with teams across Client Markets, Treaty Administration, Finance, Valuation, and other business areas to support the full business lifecycle
Provide responsive, professional support to internal stakeholders while delivering excellent service
Expand knowledge through cross-training and contribute to a collaborative, high-performing team

Requirements

1–3 years of experience in operations, administration, financial services, insurance, or a related field (internship experience also considered)
Bachelor's degree in Business, Finance, Operations, or a related discipline, or equivalent professional experience
Strong attention to detail with the ability to manage and validate data accurately
Proficiency in Microsoft Office, particularly Excel
Strong written and verbal communication skills
Ability to prioritize multiple tasks while maintaining accuracy and quality
A proactive, customer-focused mindset and a desire to continuously improve processes
Strong organizational skills with the ability to work independently and collaboratively

Skills

Microsoft Office
Excel
Written communication
Verbal communication
Data management
Data validation
Process improvement
Customer focus
Organization
Collaboration
CRM platforms
Workflow tools
Operational systems
Audit
Governance
Compliance
Large datasets
Business reporting

Experience Level

1-3 years

Education Level

Bachelor's degree in Business, Finance, Operations, or a related discipline, or equivalent professional experience

Salary/Compensations

CAD $62,000-$80,000

About the Company

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.
We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
We cover both Property & Casualty and Life & Health.
Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients.
This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.
We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.
In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Equal Opportunity

Swiss Re is an equal opportunity employer.
It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law.
Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request.
If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.