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About the Role

This position serves as a liaison between Arrow’s internal resources, suppliers, and customers, responsible for day-to-day sales activities, sales support, and customer service tasks for assigned accounts.

Responsibilities

• Manage customer relationships.
• Coordinate resources and processing of customer quotations.
• Prepare orders.
• Maintain accountability for supply chain engagements.
• Negotiate pricing, provide quote markups, and notify customers of price increases while maintaining margin integrity.
• Collaborate with supplier contacts and internal departments to resolve pre-sales and post-sales issues.
• Handle local expediting and assist global opportunities through local escalation.
• Proactively notify customers of delivery status changes, conduct bond reviews, manage Slow Moving Inventory (SMI) and Non-Cancellable, Non-Returnable (NCNR) customer conversations, manage Hard & Planned Order, coordinate Product Change Notifications (PCN), and maintain the Perfect Order Index (POI).
• Support the sales team with direct customer contact for the Order to Invoice process within Planned Demand.

Requirements

• 1-2 years of sales experience supporting large, assigned customers.
• Industry experience with a distributor or supplier is a plus.
• Strong negotiation, verbal, and written communication skills are essential.
• Excellent interpersonal, organization, problem-solving, and customer service skills.
• Ability to work in a fast-paced environment, multitask, prioritize, and deal with ambiguity.
• Proficient with MS Office including Word, Outlook, and Excel (VLOOKUPs and pivot tables).
• Comfortable working in multiple systems and applications.
• Must be eligible for an export license or be a U.S. Person due to International Traffic in Arms Regulations (ITAR).

Skills

• Negotiation
• Verbal communication
• Written communication
• Interpersonal skills
• Organization
• Problem solving
• Customer service
• MS Office Suite (Word, Outlook, Excel)
• VLOOKUPs
• Pivot tables

Location

• US-AL-Huntsville, Alabama (Governors Drive)

Work Type

• Hybrid
• Full time

Experience Level

• 1-2 years of sales experience

Education Level

• Associate's or Bachelor's degree preferred

Salary/Compensations

• $27.56 - $33.69

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities

About the Company

• Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.
• Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers.
• With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life.
• The company maintains 228 locations worldwide with over 85 countries served.
• A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.
• Arrow provides specialized services and expertise across the entire product lifecycle.
• Arrow connects customers to the right technology at the right place, time, and price.
• Arrow provides extraordinary value to customers and suppliers and connects them through the company's industry-leading services.

Equal Opportunity

• Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.