Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Retail Associate is a Full-Time position responsible for ensuring customers have a positive shopping experience by engaging in various store tasks and providing excellent customer service.

Responsibilities

• Ensure customers have a positive shopping experience.
• Greet all customers in a courteous and friendly manner.
• Follow company best practice standards.
• Ensure proper merchandise presentation.
• Perform a range of functions in all areas of the store as business needs require.
• Practice safe behaviors and maintain a high level of awareness on the sales floor.
• Maintain clutter-free, clear egress to emergency exits.
• Correct or report any unsafe conditions or practices.
• Treat all customers and associates with respect and courtesy.
• Assist customers with merchandise and answer questions knowledgeably.
• Provide prompt and efficient responses to customers.
• Handle customer issues courteously and helpfully.
• Represent and support the Company brand.
• Perform cleaning tasks in merchandise, customer, and team areas.
• Maintain a professional appearance and adhere to the dress code.
• Perform daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedite newly received merchandise to the sales floor.
• Understand Loss Prevention Awareness programs and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions.
• Safeguard confidential information, cash, credit card information, and merchandise.
• Follow all Mark-Out-of-Stock (MOS) policies.
• Follow all policies and procedures concerning financial transactions.
• Maintain a high level of awareness and accuracy when handling tenders.
• Demonstrate a sense of urgency to perform role efficiently.
• Maximize productivity by executing all Store best practices.

Requirements

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work Full-Time hours.
• Ability to use all Store equipment, including PDTs, registers and PC as required.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Ability to regularly push, pull and lift more than 20 pounds (for Stockroom shifts).

Skills

• Customer service
• Merchandise presentation
• Loss prevention awareness
• Basic mathematical calculations

Work Type

• Full-Time

About the Company

• Ross is an equal employment opportunity employer.
• We consider individuals for employment or promotion according to their skills, abilities and experience.
• We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
• Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Equal Opportunity

• Ross is an equal employment opportunity employer.
• We consider individuals for employment or promotion according to their skills, abilities and experience.
• We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce.
• Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.