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About the Role

We are seeking a seasoned communications professional to join our Organizational Change Management (OCM) team supporting the ERP organizational change management team and the business process owners. In this pivotal role, you will develop key presentations and communications leveraging experts for both internal and external stakeholders. Your work will be designed around the execution of comprehensive communication plans and change management needs. The Senior Specialist is expected to optimize stakeholder engagement, deliver transparency in the communication approach, and support end-users for successful adoption of new systems and processes, ultimately minimizing disruption and maximizing project outcomes.

Responsibilities

Complete comprehensive and multiplatform communications tailored to stakeholders' needs and as requested by the OCM team.
Craft clear, compelling, and audience-appropriate messaging across various channels, including internal platforms, email, presentations, and Finance All-Staff / Senior Finance Managers meetings.
Cross-collaborate with project teams, the Project Management Office (PMO), and senior leadership (SLT), and OCM to ensure alignment and integration of communication efforts with overall project goals.
Proactively identify and manage potential communication risks and challenges.
Assess the effectiveness of communication efforts and recommend / refine approach to achieve results.
Build and maintain strong relationships with key stakeholders across the organization, fostering trust and collaboration.
Proactively seek input and feedback from stakeholders, incorporating their perspectives into communication and change management strategies.
Facilitate effective two-way communication between project teams and stakeholders, ensuring transparency and understanding.

Requirements

Bachelor's degree in Communications, Public Relations.
5+ years of experience in project communications.
Fluency in English and French (written and spoken) is essential.
Experience in the media or broadcasting industry is preferred.
Familiarity with Finance or System Implementations is an asset.
Candidates may be subject to skills and knowledge testing.

Skills

Exceptional communication and interpersonal skills
Strong strategic thinking and planning abilities
Proven ability to build relationships and influence stakeholders at all levels
Expertise in change management methodologies
Proficiency in project management tools and communication platforms

Location

Toronto
Montreal

Work Type

Hybrid
Contract
Full-time

Experience Level

Senior

Education Level

Bachelor's degree

About the Company

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms.
Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Equal Opportunity

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity.
That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country.
That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.
For more information, visit the Diversity and Inclusion section of our website.
If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website.
All employees must adhere to the Code as a condition of employment.
We also invite you to take a look at our policy on conflicts of interest.
In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.