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About the Role

As Lead Product Manager for Identity & Auth, you will own the strategy and roadmap for how Realtor.com® recognizes, authenticates, and resolves the identity of every consumer across web, iOS, and Android. This foundational layer turns anonymous visitors into known, addressable users and enables downstream personalization experiences. You will own the systems and experiences that reliably identify consumers across platforms, spanning modern authentication, a unified identity graph, and the end-to-end registration, sign-in, and sign-out experience. This role sits at the intersection of consumer experience, platform engineering, and data infrastructure, partnering with various teams to deliver secure, low-friction, and consistent authentication.

Responsibilities

Own identity & auth end-to-end, leading strategy and roadmap for authentication, identity resolution, and registration/login/logout across platforms.
Drive the Auth0 migration and platform stabilization, and retire legacy auth infrastructure.
Define and execute content-gating strategy and account value proposition to convert anonymous visitors into known users.
Design low-friction sign-in and cross-session recognition to increase the recognized/registered user rate.
Mature identity resolution via Segment Unify for consistent consumer recognition across devices and sessions.
Supply known-user signals to all other squads.
Unify the authentication experience across web and native apps, deprecating fragmented flows.
Own reliability and quality for a critical-path system, driving down change-failure rate, improving observability, and managing tech-debt reduction.
Articulate the Identity & Auth roadmap and its measurable impact to executive leadership.

Requirements

8-10 years of product management experience.
At least 3 years owning identity, authentication, platform, or consumer-facing infrastructure products.
Direct experience with modern authentication and identity systems (e.g., Auth0, Okta, Stytch), including migrations and identity resolution trade-offs.
Understanding of identity and data architecture patterns: identity graphs, customer data platforms, event streaming, session and cross-device recognition, and their security/privacy implications.
Proven ability to deliver low-friction, high-trust consumer experiences, registration, sign-in, and account flows across web and native mobile platforms.
Strong data literacy; comfortable with SQL, KPI frameworks, and partnering with Data Science and Engineering on identity resolution logic and success criteria.
A platform mindset, treating reliability, change-failure rate, and observability as first-class product outcomes.
Excellent communication and stakeholder management skills, with the ability to influence leadership decisions and translate technical capabilities into business outcomes.
Bachelor’s degree or equivalent experience.

Skills

Identity and Authentication Systems
Identity Resolution
Registration/Login/Logout Flows
Auth0
Okta
Stytch
Segment Unify
Identity Graphs
Customer Data Platforms
Event Streaming
Session Recognition
Cross-Device Recognition
SQL
KPI Frameworks
Platform Reliability
Observability
Stakeholder Management

Location

Austin

Work Type

Hybrid
Onsite

Experience Level

Lead
8-10 years of product management experience
3+ years owning identity, authentication, platform, or consumer-facing infrastructure products

Education Level

Bachelor's degree or equivalent experience

Benefits

Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
13 Paid Holidays
Flexible Time Off
8 hours of paid Volunteer Time off
Immediate eligibility into Company 401(k) plan with 3.5% company match
Tuition Reimbursement program for degreed and non-degreed programs
1:1 personalized Finanial Planning Sessions
Student Debt Retirement Savings Match program
Free snacks and refreshments in each office location

About the Company

Realtor.com® is the No. 1 site trusted by real estate professionals, at the forefront of online real estate for over 25 years.
We connect buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home.
Our robust suite of tools makes a significant impact on the real estate industry and provides consumers with an easy-to-use, easy-to-understand, and decision-making-friendly user experience.
Our mission is to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Equal Opportunity

Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law.
Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.