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About the Role
Apple Music is seeking a Front of House Manager to join the studios team at Battersea. This role is critical in setting the tone for our creative space and being the face of the studio, ensuring a seamless, welcoming, and high-functioning environment for internal teams, VIP guests, partners, and customers.
Responsibilities
- Act as the main point of contact for public-facing events.
- Coordinate and manage daily talent and guest operations at the production studio.
- Manage the smooth functioning of FOH operations at the studio.
- Ensure each guest and partner entering the space has a positive experience.
- Curate and manage guest experiences at world-class events.
- Work to flexible hours, including evenings and weekends.
- Adapt to rapidly changing production and artist schedules.
Requirements
- Extensive demonstrable experience at venue, front-of-house and/or hospitality (creative, music, or production environments preferred).
- Extensive F&B service, ticketing and security operations.
- A deep understanding of venue operations and guest experience in high-profile environments.
- Outstanding communication, planning, creative and critical thinking skills.
- The ability to work in a fast-paced environment while remaining strategic, flexible, and proactive.
- Maintain a high attention to detail while juggling multiple priorities with tight timelines.
- High emotional intelligence.
- The ability to read a room, anticipate needs and move things forward proactively.
- A Personal License holder.
- Proficient in building presentations in Apple Keynote.
Skills
- Hospitality
- Event Management
- Guest Relations
- Operations Management
- Communication
- Planning
- Creative Thinking
- Critical Thinking
- Attention to Detail
- Flexibility
- Proactiveness
- Pop Culture Knowledge
- Music Knowledge
- Guest Hospitality
- Entertainment Industry Knowledge
- Presentation Building (Keynote)
Location
- Battersea
Work Type
- Full-time
Experience Level
- Extensive experience
About the Company
- The people here at Apple don’t just create products, they create the kind of wonder that’s revolutionised entire industries.
- It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to experiences that enrich the lives of so many.
- Join Apple, and help us leave the world better than we found it.