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About the Role

The Student Accountability and Investigations Specialist plays a critical role in fostering a safe, respectful, and accountable learning environment at Fanshawe. The Student Rights and Responsibilities Office supports this institutional goal by ensuring that concerns related to non-academic student behaviour are addressed through fair, consistent, and legally sound processes.

Responsibilities

• Investigate non-academic student misconduct, including receiving and reviewing reports, conducting initial case assessments, and determining appropriate resolution pathways.
• Apply policies and legislative requirements during case assessment and triage, including FIPPA, non-academic misconduct, sexual violence, human rights, free speech, and acceptable use of technology.
• Initiate conduct investigations in accordance with College policy and procedural fairness principles.
• Conduct impartial investigations by interviewing parties, gathering evidence, and assessing credibility.
• Liaise with internal stakeholders to support investigations and gather information.
• Prepare comprehensive investigation reports summarizing allegations, steps, evidence, and recommendations.
• Identify and communicate potential safety concerns or risk issues and consult with appropriate institutional partners.
• Ensure investigations are conducted and documented in accordance with established timelines, procedural fairness standards, and relevant College policies.
• Assess reports to determine if concerns can be addressed through restorative or informal resolution processes.
• Facilitate restorative conversations, mediation, or other dialogue-based processes.
• Support parties in identifying the impact of behaviours and exploring opportunities to repair harm.
• Develop and document restorative agreements, behavioural agreements, or educational outcomes.
• Monitor compliance with restorative agreements or informal resolutions.
• Provide guidance to students on expectations for respectful behaviour, accountability, and responsible community participation.
• Develop and deliver educational programming and presentations on the Student Code of Conduct, student rights and responsibilities.
• Provide consultation and guidance to faculty, staff, and academic leadership on responding to student behavioural concerns.
• Promote awareness of conduct processes, restorative approaches, and available institutional supports.
• Collaborate with campus partners to develop educational resources, workshops, and communication materials.
• Participate in orientation programming, classroom visits, or campus events to educate students.
• Identify trends or recurring behavioural concerns and contribute to targeted educational initiatives.
• Maintain comprehensive, accurate, and confidential case files.
• Document investigative steps, interviews, evidence collected, and relevant correspondence.
• Enter and maintain case information within institutional case management or recordkeeping systems.
• Monitor timelines associated with investigations and resolution processes.
• Track and document restorative agreements, behavioural agreements, or other outcomes.
• Prepare case summaries or documentation for review and approval.
• Ensure the safeguarding, appropriate use, and controlled disclosure of sensitive student information.
• Participate in record retention and recovery for appeal processes and internal/external legal processes.
• Collaborate with campus partners to ensure coordinated responses to student misconduct and behavioural concerns.
• Participate in institutional committees or intervention teams related to student behaviour, safety, and wellbeing.
• Consult with internal stakeholders on the interpretation and application of policies intersecting with the Student Code of Conduct.
• Identify emerging trends, systemic issues, or policy gaps and contribute recommendations for improvements.
• Support the development, review, and continuous improvement of policies, procedures, and operational guidelines.
• Contribute to the development of institutional processes and tools that support effective conduct investigations, restorative approaches, and coordinated student support.
• Foster collaborative relationships with internal and external partners.

Requirements

• Post-secondary 4 year degree in a relevant field such as law, criminology, public administration, social sciences, or a related discipline.
• A graduate degree in a relevant field, a law degree (JD/LLB), or relevant professional designation (e.g., CHRP/CHRL) will be considered strong assets.
• Minimum 5 years’ progressively responsible experience in investigations related to people, employment, or student policies; student conduct administration; regulatory compliance; conflict resolution; or related fields involving complex case management and policy interpretation.
• Demonstrated experience conducting complex investigations, including gathering evidence, interviewing parties and witnesses, assessing credibility, and preparing written reports to support administrative decision-making.
• Experience interpreting and applying institutional policies and legislation, including frameworks related to human rights, and student conduct processes.
• Experience working with sexual violence disclosures or complaints, or other highly sensitive matters, using trauma-informed and survivor-centered approaches.
• Experience facilitating or supporting informal resolution processes, including mediation, restorative dialogue, and behavioural agreements.
• Experience managing multiple complex cases simultaneously while maintaining accurate documentation, confidentiality, and adherence to procedural timelines.
• Demonstrated ability to collaborate effectively with a wide range of stakeholders, including students, faculty, staff, senior administrators, and external partners.
• Experience working in post-secondary education, the public sector, or similarly complex institutional environments is considered an asset.
• Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
• Transcripts are mandatory as a condition of employment.

Skills

• Investigative expertise
• Policy expertise
• Legislative expertise
• Impartial fact-finding
• Evidence analysis
• Report preparation
• Restorative resolution processes
• Education
• Collaboration
• Risk mitigation
• Case assessment
• Triage
• Trauma-informed approaches
• Survivor-centered approaches
• Mediation
• Conflict resolution
• Communication
• Recordkeeping
• Confidentiality
• Procedural fairness

Location

• London, ON

Work Type

• Hybrid
• Full time

Experience Level

• Minimum 5 years’ progressively responsible experience

Education Level

• Post-secondary 4 year degree in a relevant field
• Graduate degree in a relevant field
• Law degree (JD/LLB)
• Relevant professional designation

Salary/Compensations

• $80,478.00 - $120,360.00 Salary

Benefits

• Defined-benefit pension plan (through the CAAT Pension Plan)
• Dental coverage
• Disability coverage
• Travel insurance
• Extended health coverage
• Paid time off
• Scheduled holiday closure
• Tuition reduction for eligible employees and dependents
• Professional development opportunities

About the Company

• Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
• Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.
• Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

Equal Opportunity

• Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
• Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca