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About the Role

This role oversees the daily operations of a virtual practice, ensuring compliance with regulatory standards and promoting effective communication. The position focuses on enhancing performance, improving clinical outcomes, and managing financial goals.

Responsibilities

• Oversees daily practice operations, including patient scheduling, registration, insurance verification, clinical work-up, and patient flow.
• Ensures compliance with regulatory, licensing, and accrediting agency standards, as well as state and federal laws and organizational policies.
• Promotes effective communication between providers and staff through daily huddles and regular meetings.
• Analyzes data to enhance performance, clinical outcomes, and patient satisfaction in collaboration with providers and staff.
• Demonstrates fluency in EMR/Canopy, implementing and monitoring its utilization for preventive medicine and disease management.
• Achieves goals in Appropriate Care Measures of Quality and Meaningful Use of the EMR.
• Assumes responsibility for the recruitment of qualified staff.
• Works with team members on goal setting, providing regular performance feedback and evaluation.
• Manages practice operations to improve resource utilization and efficiency while minimizing costs.
• Assigns duties and determines staff work schedules based on competencies and practice needs.
• Promotes financial viability by managing billing, collections, and budget processes, including cost containment.

Requirements

• Previous leadership experience is ideal.
• Must demonstrate the ability to communicate with individuals and groups effectively.
• Must possess critical thinking and ability to concentrate.
• Must be able to work with a high volume of activities/projects with short deadlines.
• Must be able to deal with intense, emotionally charged issues.
• Work can require non-traditional hours (early mornings or late evenings and/or weekends).

Skills

• EMR/Canopy utilization
• Billing
• Collections
• Budget management
• Cost containment
• Written communication
• Spoken communication
• Critical thinking
• Concentration
• Bilingual in other language/s is preferred

Location

• Virtual

Work Type

• Full time
• Virtual

Experience Level

• At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired.

Education Level

• High School Diploma or GED required
• Bachelor's Degree strongly preferred
• Relevant certifications (MGMA, ACHE or the Professional Association of Health Care Office Management) are preferred.

Salary/Compensations

• $33.05 - $49.60

Benefits

• Comprehensive suite of Total Rewards
• Benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About the Company

• Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
• Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
• Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
• It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
• Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
• Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.