Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are seeking a part-time Sales Lead to support our expansion in the United States. This role involves managing store operations, ensuring a positive customer and employee experience, and identifying areas for process improvement.
Responsibilities
- Supervise the sales floor and motivate the team.
- Act as the leader on duty in the absence of the Store Manager or Assistant Store Manager.
- Maintain a clean, organized, and safe store environment.
- Ensure store standards reflect the company's brand image, values, and culture.
- Serve as a subject matter expert on POP MART's characters, products, and company history.
- Support marketing events, including in-store events, pop-ups, conventions, and new store openings.
- Assist with RoboShop business operations and follow up with relevant personnel and partners.
- Improve store sales performance and meet key performance indicators.
- Drive sales of key products such as Blind boxes, MEGA, and accessories.
- Execute Visual Merchandising and Marketing directives.
- Install marketing decals and props, and set up new merchandising planograms and fixtures.
- Remerchandise the sales floor based on product performance.
- Manage back-of-house organization, inventory, receiving/transferring of goods, and conduct inventory audits.
- Work specific days depending on Visual/Inventory Management responsibilities.
Requirements
- More than 1 year of store retail experience.
- Supervisor or leader experience preferred.
- High level of ethics, values, integrity, and trust.
- Experience working independently in an ambiguous environment with minimal supervision.
- Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
- Ability to adapt to a fast-paced environment and implement new standardization directives.
- Must be 18 years old or older.
- Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
- Ability to stand and walk for extended periods (up to 6-8 hours per shift).
- Ability to bend, kneel, reach, and climb ladders or step stools safely.
- Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves.
- Able to work in a fast-paced environment that may require quick movements and multitasking.
- Ability to work in varying temperature conditions, including stockroom and receiving areas.
- Manual dexterity required to operate standard stockroom tools (e.g., box cutters).
- Flexible and able to effectively prioritize multiple tasks.
- Enjoy learning new things, assisting customers, and contributing to a strong team culture.
Skills
- Retail industry knowledge, skills, and abilities
- Confident and comfortable engaging customers
- Customer experience
- Store processes
- Visual Merchandising
- Inventory Management
- Marketing events support
- Sales performance improvement
- Data and metrics utilization
- Adaptability
- Prioritization
- Multitasking
Location
- United States
Work Type
- Part-time
- Flexible hours including nights, weekends, holidays
Experience Level
- More than 1 year of store retail experience
- Supervisor or leader experience preferred
Education Level
- High School Diploma
About the Company
- POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.
- Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
- POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
- Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
- By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
- As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions.
- Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Equal Opportunity
- POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
- As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
- We welcome applications from people with disabilities.
- Accommodations are available upon request for candidates taking part in all aspects of the selection process.