About the Role
The Community Marketing Assistant Manager works at an indoor and outdoor kiosk in a high traffic area and attends events such as trade shows, festivals, and conferences with their team to connect with the public as a Brand Ambassador for Travel + Leisure Co.
Responsibilities
- Supervise team to meet and exceed budgeted tour flow through training, motivation, contests and strategic scheduling.
- Field Leader - motivate, train, oversee CMA's and deliver supplies.
- Help resolve guest issues, complaints.
- Assist Manager with reports and site updates.
- Resort tour reception and sales/marketing liaison.
- Recruiting, Interviewing and Hiring CMA's and Greeters.
- Attendance record keeping.
- Comply with Human Resource and company policies.
Requirements
- Excellent communication skills, previous supervisory experience.
- History of reliability, dependability and effective follow through.
- 2 years management or supervisory and 1 year timeshare or vacation ownership experience required (CMP, OPC).
- Must be able to lift 25 lbs.
- Use of personal vehicle, valid driver's license and insurance required.
- Must be able to work flexible schedule, including weekends, holidays and evenings.
- Must be proficient at Excel, Word and Outlook (Microsoft Office).
Skills
- Excel
- Word
- Outlook
- Microsoft Office
Location
- High traffic area
Work Type
- Indoor
- Outdoor
- Events
- Trade shows
- Festivals
- Conferences
Experience Level
- 2 years management or supervisory
- 1 year timeshare or vacation ownership experience
Education Level
- High School/GED
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off
- Parental leave
- Holidays
- Wish day paid time to volunteer
- 401k with employer match
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
About the Company
- Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- Our dedicated associates help the company achieve its mission to put the world on vacation.
- Innovation and growth keep our work interesting and fun.
- Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
- Hospitality is at the heart of all we do at Travel + Leisure Co.
- Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
- We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
- Join our global team and build a career where memories start with you.
Equal Opportunity
- We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
- If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
