Assistant Service Manager at Morgan Properties | Rochester | Rezi

Assistant Service Manager at Morgan Properties

Assistant Service Manager

Morgan Properties · Rochester

5 days ago

Assistant Service Manager

Morgan Properties · Rochester

6 days ago
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About the Role

As our Assistant Service Manager, you'll work alongside an experienced maintenance team, help drive day-to-day operations, and play a vital role in creating an exceptional living experience for our residents.

Responsibilities

  • Partner with the Service Manager to oversee daily maintenance operations and work order completion
  • Coordinate apartment turns, preventative maintenance programs, and scheduling priorities
  • Troubleshoot and repair HVAC, plumbing, electrical, appliance, carpentry, and general maintenance issues
  • Help maintain inventory, tools, equipment, and maintenance supplies
  • Assist with training, coaching, and supporting Maintenance Technicians
  • Perform property inspections and help ensure Morgan standards are consistently met
  • Support emergency maintenance needs through a rotating on-call schedule

Requirements

  • 2–4 years of apartment maintenance, facilities maintenance, or related experience
  • Strong HVAC, plumbing, electrical, appliance, and troubleshooting skills
  • HVAC/EPA/CFC Certification strongly preferred
  • CPO Certification preferred
  • Previous experience leading, mentoring, or training maintenance staff is highly valued
  • Valid driver's license and reliable transportation
  • A proactive, solutions-focused mindset and commitment to delivering excellent customer service

Skills

  • HVAC
  • Plumbing
  • Electrical
  • Appliance repair
  • Troubleshooting
  • Maintenance
  • Leadership
  • Mentoring
  • Training

Location

  • Elmwood Terrace Apartments

Work Type

  • Full-time
  • Onsite

Experience Level

  • 2-4 years of experience

Education Level

  • HVAC/EPA/CFC Certification preferred
  • CPO Certification preferred

Salary/Compensations

  • $23.00 – $26.00 per hour

Benefits

  • Up to 50% Rent Discount
  • Quarterly Bonus Opportunities
  • On-Call Pay
  • Medical, Dental & Vision Coverage
  • 401(k) with Company Match
  • Generous PTO & Paid Holidays
  • Career Growth Opportunities

About the Company

  • Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania.
  • Established in 1985 by Mitchell Morgan.
  • Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states.
  • The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York.
  • With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Equal Opportunity

  • At Morgan Properties, we believe great communities start with great people. If you're passionate about your craft, lead with respect, operate with integrity, embrace diverse perspectives, and bring an entrepreneurial spirit to solving problems, you'll thrive here.