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About the Role

The Family Service Coordinator is responsible for coordinating the service delivery of all formats provided to both the adolescent and family members throughout the treatment episode.

Responsibilities

• Facilitate parent participation in initial family sessions, Parent Support Group, Multi Group, Family Sessions, Phone contact/support and assistance.
• Develop family-focused treatment plans with residents.
• Facilitate letter group and gain information on the family system from the resident’s perspective.
• Facilitate Post Pass group.
• Provide individual sessions with clients and families as indicated.
• Facilitate Chemical Dependency Education group for families.
• Participate in weekly clinical formats, such as case conference, Department Head meetings, Package meeting.
• Provide crisis intervention with residents and/or their parents, including scheduling and facilitating re-assessments.
• Supervise part-time Family Coordinator, Family Case Manager and graduate school interns.
• Coordinate parent telephone list, sign in forms and multi-family session schedule.
• Coordinate the screening, editing and response to incoming and outgoing letters.
• Plan, organize and attend special family events including Thanksgiving celebration, Winter Holiday, etc.
• Contact families by phone or letter, as needed.
• Facilitate phone calls home for resident, as needed.
• Screen, edit, and respond to incoming and outgoing letters to/from clients/parents.
• Work approximately one Saturday a month to provide support to the resident community and to the Substance Abuse Counselors.

Requirements

• Interacting with staff, clients, students and visitors in a courteous, professional and respectful manner that is consistent with the agency’s mission and values.
• Producing accurate, neat and thorough work.
• Prioritizing and planning work time efficiently; effectively managing competing demands and dealing with changes, delays and unexpected events.
• Understanding and consistently complying with agency policy and procedures (including time and attendance, dress code, etc.).
• Supporting a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, coworkers and supervisors.
• Communicating (in writing as well as orally) clearly and concisely.
• Illustrating flexibility and adaptability in role and function when circumstances warrant; demonstrates openness to assist in needed responsibilities in evolving situations.
• Maintaining appropriate boundaries, ethics and professionalism; complying with agency, OASAS and other professional code(s) of ethics; seeking supervision when challenges arise.
• Experience working with adolescents and families in a substance abuse treatment setting.

Work Type

• full-time
• exempt

Education Level

• Masters degree in marriage and family therapy, clinical social work or a related graduate degree.
• QHP required (LMFT, LCSW, LMSW).

About the Company

• Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives.
• Our mission is to inspire individuals and families to achieve a life of unlimited potential.
• For more information, please visit www.opiny.org.