Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Forest Family Dentistry is seeking an experienced Accounts Receivable Specialist to join their team. The role involves auditing insurance claims, posting payments, following up on outstanding balances, and resolving patient payment issues while upholding company values and delivering excellent customer service.
Responsibilities
- Work closely with the Accounts Team and Accounts Manager to meet goals and improve Accounts Receivable metrics.
- Post insurance payments (EFT’s and Checks) and patient payments accurately in Open Dental.
- Verify new or existing insurance plans to provide accurate estimates.
- Review patient accounts regularly to identify overdue balances and aging accounts.
- Communicate with patients to explain account balances, insurance coverage, and outstanding amounts while maintaining a positive rapport and minimizing conflicts.
- Send billing statements.
Requirements
- 1+ years of experience in dental preferred.
- Experience with billing, accounts receivable, or related roles, with a strong understanding of dental insurance and payments.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
Skills
- Dental insurance
- Patient A/R
- Open Dental
Work Type
- 32-40 Hours per week
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401 K
- PTO
- Bonuses