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About the Role

Install, troubleshoot, service, and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

Responsibilities

• Knowledge of different manufacturers' clean agent and high-pressure suppression systems.
• Appropriate use of required tools and test equipment such as multi-meter, megger, and laptop for programming, lifts, etc., to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems for component removal or replacement.
• Troubleshoot to determine faults, including ground faults, with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, and alarm-initiating devices.
• Safely follow and perform procedures to handle, remove, and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers, as well as offsite monitoring companies, in a professional manner.
• Be punctual to required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, and time on job.
• Complete documentation on work orders.
• Understand and follow SFS’s Safety program, SDS book, Hazardous Communication program, policies, and procedures.
• Participate in weekly Toolbox Talks.
• Ensure company-provided vehicle is clean and well-maintained as required by company policies.
• Be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of the latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.
• Other duties may be assigned.

Requirements

• High School Diploma or equivalent, required.
• NICET or state-specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• Ability to effectively read, write, and communicate in English with employees and customers.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• Valid driver’s license with acceptable driving record required.
• Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer-specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.
• Frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time.
• Required to see in color, close and far distances, peripheral, depth, and adjust focus.
• Occasional requirement to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.
• Regularly required to work outside and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Occasionally required to work indoors in an office setting, work alone, and with others.
• Must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

Skills

• Fire alarm systems
• Security systems
• Fire and life safety products
• Clean agent suppression systems
• High-pressure suppression systems
• Multi-meter
• Megger
• Programming
• Fire alarm codes and standards
• Business intelligence systems
• Sage 300 CRE

Location

• Locally

Work Type

• Full-time
• On-call

Experience Level

• 2 years Fire Life Safety Industry experience
• 2 years of professional computer skills
• 2 years using business intelligence systems, Sage 300 CRE, or similar

Education Level

• High School Diploma or equivalent
• NICET or state specific certification, preferred
• NICET Level 1 Fire Alarm Certification, required

Benefits

• Extensive training opportunities
• Career advancement
• Competitive pay
• Bonus opportunities
• Industry leading and affordable benefits package
• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

About the Company

• The nation’s leading fire protection company.
• A growing and expanding team of industry experts.
• Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance.
• Serves customers across many verticals on a local, regional, and national scale.
• Proud of its well-deserved reputation for quality work that’s completed by its talented and experienced installation workforce.
• A dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.
• Consistently recognized for service excellence in the fire protection industry.
• Supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers.
• Many members of its leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools.
• Supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications.
• Offers reimbursement for certain career development programs in addition to potential bonuses for specific certifications.
• Continually strives to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment.
• Encourages initiative, independence, diversity, and personal career growth.
• Demonstrates the combination of experience, knowledge, and customer service is the key to its performance and helps achieve its goal of providing the highest quality fire protection services possible to protect lives and property.
• Participates in E-Verify & in alignment with its commitment to safety, promotes a drug-free workplace.

Equal Opportunity

• Fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law.
• An Equal Opportunity, Affirmative Action employer.
• An equal-opportunity employer committed to diversity in the workplace.
• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.