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About the Role

San Francisco Day School is seeking a warm, welcoming, calm, mature, and professional individual to serve as the Front Office Receptionist. This role is crucial for front office operations, communications, student attendance, and acts as a liaison between administration, faculty, and families.

Responsibilities

• Answer or redirect general questions (in-person/phone/email) from the school community.
• Manage the Schoolpass@sfday.org email, responding to family inquiries and troubleshooting issues.
• Support new families with SchoolPass onboarding.
• Provide admissions reception support.
• Collaborate on parent/teacher conferences, including bridging meeting links, sign-ups, and coordination.
• Ensure daily attendance is recorded in SchoolPass for all employees and students.
• Remind employees to take attendance by 9:00 am and contact parents for unexcused absences daily.
• Communicate dismissals after the SchoolPass cutoff time.
• Inform teachers and security of student arrivals and departures based on family updates.
• Update and maintain the faculty and staff list of room phone numbers and offices.
• Create and maintain 'Front Office' Norms documentation for desk coverage.
• Document phone calls made from students in the front office.
• Sort physical mail into mailboxes using the Verkada system.
• Support the school photos process from start to finish with the PGA, including vendor management, student representation, and schedule creation.
• Organize and manage materials for the start of school (e.g., placards).
• Provide coverage and support for the health office and other administrative staff as needed.
• Lead the Sunshine Committee to recognize employee life moments or milestones, including budget management.
• Maintain a clean and professional front office environment.
• Support graduation preparation, including robes, photographers, and stoles.
• Participate in operational check-in meetings as necessary.
• Provide flexible general administrative support for ongoing needs.

Requirements

• Must be comfortable around children and possess a warm, welcoming, and professional presence.
• Clear and tactful communication skills.
• Strong ability to multitask between small and large projects.
• Excellent organizational skills.
• Proficient in Google Suite and Microsoft Suite.
• Ability to pass a Federal and State background check.
• Ability to provide a negative TB test.
• Maintain professional behavior during employment.

Skills

• Communication
• Multitasking
• Organization
• Google Suite
• Microsoft Suite

Location

• San Francisco

Work Type

• Full-time
• Occasional evenings and weekends

Experience Level

• Not specified

Education Level

• Undergraduate degree

Salary/Compensations

• $28.00 - $38.00 an hour DOE

Benefits

• Generous professional development budget

About the Company

• San Francisco Day School is an educational institution committed to fostering positive relationships and advancing educational goals.

Equal Opportunity

• Serve as an active participant in the school’s commitment to Diversity, Equity and Inclusion.
• Attend all-school, on-campus professional development seminars, participate in all-school “reads” of important literature in the field, and actively participate in modeling our mission and work in DEI.