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About the Role

Atlassian is seeking a Solutions Engineer to address complex customer challenges and secure enterprise deals. You will collaborate with sales teams and channel partners to understand customer needs, deliver compelling demonstrations, and drive business closure by showcasing how Atlassian's software transforms business outcomes.

Responsibilities

• Partner with sales to engage in customer discovery and map business challenges to Atlassian solutions.
• Identify opportunities for cross-product and solution expansion.
• Investigate client pain points to craft meaningful technical solutions.
• Act as a product expert to articulate how software drives collaboration and productivity.
• Deliver engaging demonstrations showcasing solution value.
• Guide customers on best practices and implementation strategies.
• Build strong partnerships with sales counterparts to optimize the sales cycle.
• Gather customer feedback and competitive insights to influence product improvements.

Requirements

• 8+ years of experience in Presales, Solution Engineering, or customer-facing roles for technology vendors.
• Deep knowledge of Atlassian’s product suite.
• Proven experience delivering impactful product demonstrations and leading technical evaluations.
• Ability to identify solution expansion opportunities and align with customer goals.
• Highly organized with the ability to work in a fast-paced, ambiguous environment.
• Strong interpersonal and communication skills to influence technical and business stakeholders.
• Collaborative mindset with a focus on execution and continuous improvement.

Skills

• Value selling
• Technical sales leadership
• Product demonstration
• Customer discovery
• Strategic planning
• Cross-functional collaboration
• Communication and presentation

Location

• Global (any country with an Atlassian legal entity)

Work Type

• Remote
• Office-based
• Hybrid
• Full-time

Experience Level

• 8+ years

Education Level

• Bachelor’s degree or equivalent

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Bonuses
• Commissions
• Equity

About the Company

• Atlassian helps organizations like NASA, IBM, Hubspot, Samsung, and Coca-Cola advance through software.
• The company is focused on unleashing the potential of every team.
• Atlassian operates as a distributed-first company.

Equal Opportunity

• Atlassian does not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
• The company provides accommodations or adjustments at any stage of the recruitment process.