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About the Role

The International Transformation Office: Business Management Lead is a senior transformation role responsible for driving global transformation delivery discipline, portfolio governance, execution transparency, and organizational effectiveness. This role serves as a central integrator across transformation priorities, translating strategic objectives into coordinated plans, governance routines, communications, and measurable execution outcomes. It ensures the International Transformation Office operates with the rigor, visibility, and coordination required to manage a complex global transformation agenda.

Responsibilities

Establish and run the business management framework for the International Transformation Office, ensuring strategic priorities are translated into structured plans, governance routines, and measurable execution mechanisms.
Support the Head of International Transformation Office in setting portfolio priorities, sequencing work, and aligning strategic objectives to transformation roadmaps.
Drive consistency in how initiatives are planned, governed, tracked, escalated, and reported across the global transformation portfolio.
Develop operating rhythms, management routines, and executive materials that improve visibility, accountability, and decision-making.
Help create greater organizational clarity across priorities, interdependencies, timelines, risks, and outcomes.
Define and embed project, program, and portfolio management standards across the international transformation agenda.
Standardize core disciplines including planning, milestone tracking, dependency management, status reporting, issue escalation, risk management, and benefits realization.
Improve portfolio-level visibility into delivery health, execution risks, resource constraints, and critical decisions.
Establish clear governance expectations across initiative owners, workstream leads, and transformation stakeholders.
Drive the adoption of consistent reporting, KPI frameworks, and portfolio review mechanisms across major programs.
Lead the development of change management and communications strategy for the International Transformation Office, ensuring major global initiatives are supported by clear stakeholder engagement, messaging, and adoption planning.
Establish standards for transformation communications, leadership messaging, stakeholder updates, and organizational change planning.
Partner with initiative leaders to improve readiness, communication quality, stakeholder alignment, and change execution across the portfolio.
Drive consistency in how transformation goals, progress, decisions, and impacts are communicated to senior leadership and broader stakeholder groups.
Support leadership engagement across regions and functions to improve understanding, alignment, and momentum behind the transformation agenda.
Oversee governance routines for the International Transformation Office, including leadership forums, portfolio reviews, committee materials, management packs, and decision escalations.
Support the Head of International Transformation Office in preparing executive updates, strategic materials, and cross-functional decision points.
Ensure governance forums are focused on the right priorities, supported by the right data, and structured to enable timely decisions and accountability.
Drive follow-through on actions, decisions, and escalations arising from governance routines.
Strengthen the quality, consistency, and usefulness of executive reporting across the transformation portfolio.

Requirements

12+ years of experience in business management, transformation management, strategy execution, program management, or chief-of-staff-like leadership roles within large, complex organizations.
Experience supporting enterprise or international transformation portfolios within financial services or other highly regulated industries.
Strong experience establishing project, program, and portfolio management disciplines across multi-workstream initiatives.
Demonstrated success in executive governance, management reporting, communications strategy, and cross-functional coordination.
Strong understanding of financial planning, resource management, portfolio governance, and organizational operating rhythms.
Experience working across functions such as Technology, Operations, Finance, Procurement / Sourcing, Risk, and business leadership.
Excellent written and verbal communication skills, including the ability to develop executive-ready materials and drive alignment with senior stakeholders.
Strong problem-solving, prioritization, and organizational skills, with the ability to manage across a complex global stakeholder environment.
Strategic and highly organized, with the ability to bring structure to complex transformation environments.
Execution-focused and detail-oriented, while able to maintain an enterprise-wide perspective.
Strong interpersonal judgment and credibility across business, technology, finance, sourcing, and control functions.
Calm under pressure, effective in ambiguous environments, and able to coordinate across competing priorities.
Highly effective at turning leadership intent into actionable plans, governance mechanisms, and organizational follow-through.

Skills

Business Management
Transformation Management
Strategy Execution
Program Management
Chief-of-Staff Leadership
Project Management
Portfolio Management
Executive Governance
Management Reporting
Communications Strategy
Cross-functional Coordination
Financial Planning
Resource Management
Portfolio Governance
Organizational Operating Rhythms
Problem-solving
Prioritization
Organizational Skills

Location

Work Type

Hybrid

Experience Level

Senior
12+ years

Salary/Compensations

$123,000.00 - $180,000.00

Benefits

Competitive portfolio of benefits
Annual discretionary incentive award

About the Company

SMBC Group is a top-tier global financial group headquartered in Tokyo with a 400-year history.
Offers a diverse range of financial services including banking, leasing, securities, credit cards, and consumer finance.
Has over 130 offices and 80,000 employees worldwide in nearly 40 countries.
Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan.
SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru.
Offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients.
Connects a diverse client base to local markets and the organization’s extensive global network.

Equal Opportunity

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.