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About the Role

The Specialist Expeditor manages the repair lifecycle of aircraft tooling and support equipment through approved vendors, ensuring repairs meet contractual turnaround times, competitive costs, and operational needs. This role involves monitoring repair performance, managing quotes, coordinating loaners, and driving continuous improvement to maintain optimal tooling availability.

Responsibilities

• Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times
• Monitors stock levels and ensures required items are prioritized for repair
• Coordinates with Tooling Expeditors and Materials to ensure repair orders are processed and tooling is received in a timely manner
• Communicates with business partners regarding the status of tooling sent for repair, coordinating expedited shipping and tracking for urgent orders
• Reviews and approves repair cost quotations
• Monitors repair turnaround performance and escalates overdue repairs to ensure contractual service levels are maintained
• Identifies recurring repair shop performance issues, notifies management, and supports corrective action plans
• Reviews and approves tooling exchange offers from repair vendors when appropriate
• Assists in the disposition of unserviceable tooling by coordinating repair, exchange, replacement, or scrap actions
• Helps minimize costs associated with tooling determined to be beyond economical repair
• Provides repair cost and performance data to support sourcing activities and contract negotiations
• Generates and analyzes weekly reports on open repair orders, turnaround time, overdue repairs, repair costs, and vendor performance

Requirements

• High School Diploma or General Education Development (GED) Diploma
• Two (2) years of experience in aircraft maintenance, tooling, component repair, supply chain, or maintenance operations
• Excellent negotiation, communication, organizational, and project management skills
• Demonstrated ability to prioritize multiple assignments in a fast-paced environment
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Ability to work on multiple projects simultaneously
• In possession of valid travel documents with the ability to travel in and out of the United States
• Available for occasional overnight travel (up to 20%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the United States is required
• This position is not eligible for visa sponsorship

Skills

• Negotiation
• Communication
• Organizational skills
• Project management
• Prioritization
• Microsoft Office Suite (Outlook, Word, Excel)
• Aircraft tooling repair management
• Calibration management
• Tool control
• Repair contract administration
• Inventory management
• Vendor performance management
• Warranty claims processing
• Repair contract administration

Location

• United States

Work Type

• Full-time
• Occasional overnight travel

Experience Level

• Minimum 2 years experience

Education Level

• High School Diploma or GED
• Associate's degree in Aviation or Supply Chain (Preferred)
• Valid FAA Airframe and Powerplant (Preferred)

Salary/Compensations

• $25.45 - $40.52 per hour

Benefits

• Access to healthcare benefits
• 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue

About the Company

• JetBlue values Safety, Caring, Integrity, Passion, and Fun.

Equal Opportunity

• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.