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About the Role

The appointment setter uses selling ability, phone manner, and email communications to schedule sales appointments and increase customer satisfaction. You will report to the General Sales Manager.

Responsibilities

• Handle inbound and outbound calls.
• Follow up with clients.
• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet Customers by email, phone, and text to schedule a Sales appointment.
• Determine with the Sales Department if the appointment was kept and the outcome.
• Exceed monthly goals.
• Perform other responsibilities as assigned.

Requirements

• 3+ years experience with sales or Telemarketing.
• 3+ years of experience in phone sales, business development, or customer service.
• Professional demeanor with all potential clients/customers.
• Ability to work individually or in a team.
• Ability to meet goals.
• Computer experience and typing ability.
• High School graduate or equivalent, 18 years or older required.
• Must be able to work in a drug-free workplace.

Skills

• Selling ability
• Phone manner
• Email communications
• Inbound and Outbound Calls
• Customer service
• Computer experience
• Typing

Location

• Albany, NY

Work Type

• On-site
• Full-time

Experience Level

• 3+ years

Education Level

• High School graduate or equivalent

Salary/Compensations

• $40,000 - $100,000

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About the Company

• Armory Chrysler Dodge Jeep Ram of Albany is part of Lithia Motors.

Equal Opportunity

• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.