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About the Role

The Field Installation Supervisor (IS) is a part-time position responsible for supervising a group of 2-3 Installation Merchandiser Floaters within a specific geography. Installation Merchandisers help build Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.

Responsibilities

• Perform supervisory overview and assistance with service work in Hallmark departments.
• Supervise a team of 2-3 Installation Merchandiser Floaters.
• Document and manage performance with manager feedback and input.
• Handle retailer concerns, retail execution issues and retail merchandiser performance issues.
• Prepare, direct and follow-up on minor installations including resetting product, building fixtures and merchandising product.
• Lead or participate in major installations when business exceptions require additional support.
• Motivate both in-person and remote teams.
• Follow through on commitments.
• Lead by example in applying Hallmark’s best practices.
• Manage and lead others through change.
• Delegate tasks when needed.
• Demonstrate strong problem-solving skills.
• Manage time efficiently.
• Handle administrative duties.
• Build and maintain strong customer relationships.

Requirements

• At least 18 years of age.
• Able to read, understand and communicate in English.
• Able to operate a digital hand-held device to open and read documents and interpret information.
• Access to a Wi-Fi network and the internet.
• Access to consistent transportation to travel to and between assigned stores as scheduled.
• Flexibility to work a changing work schedule that may include an occasional evening or weekend.
• Required to work the week before and the week after major holidays.
• Must be able to consistently push, pull, lift, and carry cartons, merchandise and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion.
• Required to kneel, squat, walk, and stand throughout your workday.
• May be required to climb stairs and step ladders.
• Must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields.
• Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and successfully pass pre-employment (post offer) background check.

Skills

• Problem-solving
• Time management
• Customer relationship management

Location

• Specific geography

Work Type

• Part-Time
• Variable schedule

Experience Level

• Supervisor

Salary/Compensations

• $22.00 to $24.00 per hour

Benefits

• Paid training (live, hands-on instruction and virtual classroom training)
• Voluntary benefits (medical, dental, vision etc.)
• Annual pay increases
• Voluntary benefits through Voluntary Benefits, including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).

About the Company

• For over 100 years, Hallmark has helped people connect and strengthen the relationships that matter most.
• We’re building the next century of connection.
• We are looking for people who bring fresh ideas, energy, and care to their work.
• At Hallmark, you’ll feel welcome from day one, supported as you grow, and part of a culture rooted in care and inclusion.

Equal Opportunity

• Hallmark is an equal opportunity employer.
• All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.
• Principals only please.
• In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States.
• Hallmark does not generally provide sponsorship for employment.