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About the Role

As a Program Manager focused on Motion, you will be the operational engine driving creativity. You will build and maintain the systems that allow the Film, Motion & CGI (FMC) team to thrive, ensuring projects are well-scoped, resources are managed proactively, and client expectations, timelines, and budgets are aligned from brief to delivery. You will foster strong relationships across the business to ensure visibility and collaboration in decision-making, bringing order to complexity so the team can focus on creating exceptional work.

Responsibilities

Manage a wide range of Motion projects, from single deliverables to complex, multi-workstream briefs with layered stakeholder management.
Independently create and maintain project documentation: scopes of work, change requests, timelines and resourcing plans.
Run multiple Motion project timelines across clients and design hubs in parallel, ensuring deadlines are hit and deliverables land.
Maintain financial reporting, including burn rates and forecasting, alongside project management and resourcing tools.
Partner closely with Client Services as a genuine co-owner of the client relationship, anticipating client needs and maintaining status reports and master timelines.
Work with Client Services to unpack briefs properly, asking the right questions up front so plans are right first time and aligned to budget.
Give Client Services the time and resource visibility they need to negotiate confidently with clients.
Own resourcing across all Motion projects, from incoming brief to final delivery.
Maintain a clear, real-time view of team capacity.
Match talent to projects based on skill, availability and creative fit.
Spot capacity gaps early and resolve them before they become problems, managing conflicts with clear, fair reasoning.
Work as part of the studio's wider resourcing network, collaborating with resourcing and Program Management colleagues across other disciplines to support planning and prioritisation across the full slate of projects, not just Motion.
Build accurate, defensible time quotes for all Motion briefs.
Translate creative ambition into realistic, deliverable plans.
Track projects against estimates and flag risks early.
Develop a robust quoting library to improve accuracy over time.
Own and evolve the Motion freelance roster, including rates, availability and capability knowledge.
Recommend the right talent for the right briefs.
Manage freelance bookings end-to-end: outreach, onboarding, delivery and handover.
Track freelancer performance and continuously raise the bar.
Identify and onboard new talent to fill capability gaps.
Partner with Creative and Strategy teams to ensure creative intent is preserved across every medium and touchpoint.
Build strong relationships with fellow Program Managers and creative leaders across JKR, contributing a Motion perspective to broader studio planning conversations.
Stay close to the latest tools, technology and industry trends, sharing knowledge internally to help realise and shape creative ideas.
Own and maintain resourcing and scheduling tools for Motion, ensuring they are clean and reliable.
Identify inefficiencies and implement practical improvements, in partnership with your Ops Director.
Report on capacity and utilisation to senior stakeholders.
Support forward planning and forecasting for busy periods.
Act as the go-to for Motion availability and capability queries across the studio.

Requirements

Proven experience in program/project management, resourcing or production within a creative, motion or CGI environment.
Strong understanding of motion and CGI workflows and how projects are scoped.
Comfortable working across disciplines and departments.
Highly organised, able to juggle multiple moving parts across multiple clients without losing detail.
Confident with resourcing and project management tools.
Clear, direct communicator who manages expectations well, both with clients and internally.
Commercial awareness, with a solid grasp of time, cost and profitability.
Collaborative mindset with the ability to build trust across creative, client services and operational teams.
Integrity, reliability and calm under pressure: someone who leans into conflict and change rather than away from it.
Demonstrate being a DE+I advocate and champion with your actions.

Skills

Program Management
Project Management
Resourcing
Production
Motion Design Workflows
CGI Workflows
Project Scoping
Client Relationship Management
Financial Reporting
Forecasting
Resourcing Tools
Time Quoting
Freelance Management
Creative Collaboration
Stakeholder Management

Location

Shoreditch

Work Type

Permanent
Hybrid

Experience Level

Proven experience

Salary/Compensations

Competitive salary

Benefits

Bupa Healthcare, including dental option
Income protection & life insurance
Classpass credits
Group personal pension
25 days holiday + time given at Christmas and New Year
Summer Fridays x 2
Birthday day off
Season ticket loan (after probation)
Cycle to work scheme (after probation)
Enhanced parental leave policies (after probation)
Referral scheme for new hires (after probation)
2 weeks work from anywhere, by agreement with line manager (after probation)

About the Company

Jones Knowles Ritchie is a branding business, founded in 1990 and proudly independent.
We build and deliver brands across the entire consumer experience.
Our mission is to inspire brands and people to be their true selves, to be brave, tenacious, and above all, yourself.
The Film, Motion & CGI (FMC) team creates best-in-class motion design for some of the world's biggest brands, producing bold, fast, and creatively ambitious work.

Equal Opportunity

At JKR, our goal is to create an equitable, diverse and inclusive workplace that reflects and creates for the societies we live in. Diversity, Equity and Inclusion is a long-term business imperative and a commitment at JKR.