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About the Role

This role serves as a technical resource on reliability for ICON's fleet of Vulcan and Titan print systems. It is a high-impact individual contributor role with org-wide reach, diagnosing failure patterns, recommending maintenance approaches, shaping root cause investigations, and acting as a technical expert for complex problems. You will be the recognized internal authority on reliability, working at the intersection of hardware, data, and operations, and collaborating with engineering teams to improve their technical quality and determine ICON's ability to build at scale.

Responsibilities

Analyze fleet failure history and field data to identify gaps in the preventive maintenance program for Vulcan and Titan systems, and develop recommendations for schedules, task lists, and compliance tracking.
Identify leading indicators of failure and define condition-based monitoring strategies.
Maintain fleet reliability metrics and dashboards, ensuring consistent methodology and calculation logic.
Evaluate reliability data, identify gaps, define requirements for new data capture, and coordinate with engineering and software teams.
Produce FMEA analyses, SOPs, and functional diagrams.
Serve as a subject matter expert of ICON’s predictive maintenance methodology, suggesting framework iterations and implementing uses.
Perform root cause analysis, develop methodology and templates, lead RCAs for significant failures, and ensure findings feed back into PM programs and design teams.
Lead regular reliability reviews, presenting fleet trends, RCA findings, and improvement priorities to engineering leadership.
Develop and maintain test protocols for ECO and upgrade acceptance, defining validation criteria and procedures.
Validate ECO and upgrade changes in the field before fleet-wide deployment and assess post-deployment performance.
Serve as subject matter expert to Field Engineering on troubleshooting and diagnostic standards.
Mentor Reliability and Field Engineers on maintenance best practices.

Requirements

10+ years of experience in Reliability, Manufacturing, or Quality Engineering, including a track record of defining programs or standards adopted across an organization.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field; equivalent experience considered.
Hands-on experience with complex automated manufacturing or industrial-scale machinery, including sensor systems and associated data.
Proven experience designing PM and FMEA programs on complex automated equipment that other teams have adopted as standard practice.
Experience with data pipelining and analytics; able to build reporting systems that drive decisions across teams.
Demonstrated ability to mentor engineers and set technical direction across functions.
Strong written and verbal communication skills.
Experience establishing reliability standards or methodologies in a multi-site or fleet environment.
Experience with Contour, Palantir Foundry, Spotfire, or equivalent dashboarding platforms.
Proficiency in Python and/or SQL for pipeline development and analysis.
Experience with predictive maintenance program design and machine event log analysis.
Background in construction technology, industrial robotics, or additive manufacturing.
Advanced degree in a relevant engineering field.

Skills

Reliability Engineering
Manufacturing Engineering
Quality Engineering
Preventive Maintenance
FMEA
Condition-based monitoring
Data analysis
Root Cause Analysis
Python
SQL

Location

Onsite

Work Type

Full-time

Experience Level

Staff

Education Level

Bachelor's degree
Advanced degree

About the Company

ICON is committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.

Equal Opportunity

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).