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About the Role

BHSN is seeking passionate individuals to join their rapidly growing team, providing whole-person care. The role involves collaborating with a team to offer supportive services to tenants, assisting them in maintaining independent living in a permanent, supportive mixed-housing setting. All shifts require staff to remain awake.

Responsibilities

• Independently manage a caseload of tenants to ensure services are provided timely and accurately documented.
• Provide ongoing collaboration with the treatment team, including internal and external support systems, to identify and coordinate needed resources.
• Provide rehabilitative tenancy support services, both in the office and in the tenant’s home, and document all services accurately and timely.
• Facilitate staff meetings in the Supervisor’s absence.
• Submit receipts, check requests, and purchase order requests.
• Track and submit data monthly for quality assurance purposes.
• Assist with on-boarding and training new team members.
• Assist with screening, admitting, and discharging program participants.
• Coordinate and facilitate regular on-site or off-site activities for residents.
• Perform clerical duties, including data entry and filing.
• Report facility/client maintenance concerns to ensure a safe living environment and act as a liaison between the tenant and landlord.
• Complete housing assessments and assist participants in developing individualized Housing Support Plans.
• Complete inspections of units to ensure the dwelling is safe and meets Housing Quality Standards.
• Respond immediately to crises and offer intervention support.
• Complete required trainings as assigned.
• Comply with BHSN and regulatory policies and procedures.
• Participate in staff meetings.
• Report on-site to other BHSN residential programs for support services and staff coverage as needed.

Requirements

• Associate degree in a human services-related field required, OR High School diploma and 3 years of experience in the human services field required.
• Experience working with special needs populations.
• Experience working with individuals recovering from severe mental illness, substance use disorders, and/or homelessness preferred.
• Excellent interpersonal, engagement, communication, time management, and organizational skills required.
• Ability to work independently and collaboratively.
• Good data entry skills and proficiency in Microsoft Office software.
• Ability to climb stairs.
• Ability to lift up to 20 lbs.
• Ability to participate in lifting and moving resident’s belongings.
• Valid NYS driver’s license, acceptable to BHSN insurance carrier, for required local travel.
• Reliable transportation to travel locally.
• CPR certification required within 120 days of employment.
• Ability to perform various tasks to ensure safe/sanitary dwelling such as cleaning, changing light bulbs, washing dishes, removing garbage, light shoveling, sanding/salting outdoor steps/walkways, etc.

Skills

• Interpersonal skills
• Engagement skills
• Communication skills
• Time management skills
• Organizational skills
• Independent work
• Collaborative work
• Data entry skills
• Microsoft Office software proficiency

Location

• Local travel required

Work Type

• Full-time
• Onsite

Experience Level

• 3 years experience in the human services field (with HS diploma)

Education Level

• Associate degree in human services-related field
• High School diploma

Benefits

• Personalized health coverage
• Paid time off
• Holiday pay
• Community discounts
• Loan forgiveness

About the Company

• BHSN is one of the fastest-growing organizations providing whole-person care in the region.
• BHSN is a rapidly growing organization with endless opportunities to grow within the organization.

Equal Opportunity

• BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization.
• We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally.
• We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.