About the Role
Responsible for utilizing professional skills and clinical experience to train patients and healthcare professionals on an oral therapy for narcolepsy and idiopathic hypersomnia via both in-person and virtual engagements. This hybrid field/virtual role will engage with patients and healthcare professionals by building ongoing relationships for the purpose of educating and empowering patients during their healthcare and medication journey.
Responsibilities
- Responsible for training on pre-approved curriculum to a variety of audiences including patients, caregivers, healthcare professionals, and physician office staff
- Understand and encourage patient initiation and support processes and strategies that influence patient confidence to help patients stay on prescribed therapy and participate in ongoing support programs
- Explain and provide education related to the prescribed product, identify and recommend patient/caregiver resources that could include support groups, HUB services, specialty pharmacy, financial resources, etc.
- Build relationships with healthcare providers, office staff, and other clinical educators; anticipate and address HCP needs and create an awareness and demand for educator services based on patient need
- Collaborate with other client field teams to identify educational opportunities within accounts
- Work in cooperation with key stakeholders to educate healthcare providers to improve patient outcomes utilizing approved educational materials designed for a respective audience in an assigned territory.
- Advise on industry insights and innovative approaches for advancing training curriculum or program design
- Ensure all activities are conducted in a manner that is compliant with all VMS, client, and industry mandated rules and regulations
Requirements
- Associate’s degree in nursing with a minimum of 3 years of patient education experience
- Experience working for (or contracting with) a pharmaceutical company
- Current, unrestricted RN or NP licensure
- Must maintain a valid driver’s license
- Credentialing may be required
- Eligible to participate in federal healthcare programs or in federal procurement or non-procurement programs
- Must provide own reliable transportation
- Must be able to read, write, and communicate fluently in English.
- Ability to communicate effectively (hear, listen, speak) with or without reasonable accommodations.
- Must be able to lift and move 20 lbs.
Skills
- Background in neurological conditions and/or rare disease
- Demonstrated ability to collaborate with numerous cross-functional partners/key stakeholders to deliver an optimized patient experience
- Demonstrated presentation and training experiences to multiple audiences, both in-person and virtually
- Proven adaptability to changing business demands and product relevance in a fast-paced environment
- Competent and comfortable utilizing technology (video platforms), including tablets, projectors, etc.
- Intermediate knowledge of Microsoft Office products
Location
- Field/Virtual
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years of patient education experience
Education Level
- Associate’s degree in nursing
- Bachelor’s degree (Preferred)
About the Company
- Momentum Life Sciences helps the healthcare industry connect, motivate, and empower people to engage in their health.
- By combining the power of real, personal connections and the convenience of technology, Momentum delivers solutions that drive better health and business outcomes.
- Momentum is a leading provider of patient and healthcare professional engagement solutions with more than 30 years of experience in the healthcare industry.
- We partner with life science companies to design, build and deliver effective and efficient patient support programs helping patients achieve a better start and longer stay on therapy.
- Our patient engagement and Clinical Nurse Educator platform delivers personalized, evidence-based human and digital interventions.
