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About the Role
The Clinical Account Specialist (CAS) position is responsible for driving demand for the current and future Dermatology pipeline assets in an assigned territory. This role involves reinforcing the clinical features of the product, engaging with clinical decision makers and office support staff, and collaborating with the broader UCB organization to create optimal patient experiences.
Responsibilities
- Develop a strong understanding and awareness of the patient journey of care, ensuring needed therapies reach the patient.
- Communicate clinical information on dermatology products and patient support services to healthcare professionals and office staff to offer an outstanding patient experience.
- Establish an understanding of local health care ecosystems, including the payor environment.
- Demonstrate UCB Patient Value Strategy principles by fostering collaborative, team-oriented relationships within a matrix environment.
- Behave compliantly with all UCB policies and approved messages, coaching the team on the use of approved sales materials and messages.
- Attain territory sales goals and objectives through effective territory planning, visiting clinical decision makers, and collaborating with the Immunology Clinical Specialist and other UCB Patient Value Team members.
- Analyze territory data to build and adapt a customer call plan and establish professional working relationships with HCPs and support staff.
- Maintain a thorough understanding of the competitive marketplace and drivers of prescriber decisions.
- Conduct account-related activities such as profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
- Make strategic business decisions in the management of allocated resources, including financial budgets, samples, and access opportunities.
- Coordinate and support promotional educational opportunities and programs to expand the knowledge of medical stakeholders and staff in accordance with UCB policy.
Requirements
- Minimum of 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry.
- Must have a valid Driver License with no more than 2 moving violations in the previous three-year period.
- Must reside within assigned geography.
- 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry.
- Experience calling on Dermatologists in the assigned geography.
- Experience selling injectable biologics products.
- Proven track record of success in Pharmaceutical Sales demonstrated by goal attainment and awards achievement (President’s Club, etc.).
- Biologic product launch experience.
- Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions.
- Demonstrated understanding of managed care landscape and how it influences/impacts business.
- Strong verbal, influencing, presentation and written communication skills.
- Strong collaboration skills and success working in teams.
Skills
- Direct selling experience
- Clinical features reinforcement
- Relationship building with clinical decision makers and office support staff
- Patient journey understanding
- Communication of clinical information
- Understanding of local health care ecosystems
- Understanding of payor environment
- Collaborative and team-oriented working
- Compliance with UCB policies/approved messages
- Territory planning
- Customer call plan development
- Competitive marketplace analysis
- Account profiling
- Strategic business decision-making
- Resource management (financial/budgets, samples, access opportunities)
- Promotional educational program coordination
- Verbal communication
- Influencing skills
- Presentation skills
- Written communication skills
- Collaboration skills
- Business planning skills
- Strategic planning skills
- Adaptability to changing market conditions
- Managed care landscape understanding
Location
- Manhattan North
Work Type
- Hybrid
Experience Level
- Minimum of 3 years of direct selling experience
- 5 years of direct selling experience
Education Level
- Bachelor’s Degree BA/BS
Salary/Compensations
- $132,000 to $174,000 per year
Benefits
- Hybrid-first approach to work
- Opportunity for growth
- Freedom to carve own career path
- Supportive culture
- Inclusion and respect
- Equal opportunities
About the Company
- UCB is a global biopharmaceutical company focusing on neurology and immunology.
- We are over 9,000 people globally, inspired by patients and driven by science.
- We create value, push forward, collaborate, and innovate to make our mark for patients.
- We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work.
- We go beyond to create value for our patients, with a human focus on patients, employees, and the planet.
Equal Opportunity
- UCB is an equal opportunity employer.
- All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law.
- UCB invites you to voluntarily self-identify during the application process.
- Provision of self-identification information is entirely voluntary and will not affect your application, employment, or subject you to adverse treatment.
- Any information provided will be considered confidential and kept separate from your application and/or personnel file, used only in accordance with applicable laws, orders, and regulations.
- Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles.