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About the Role

East Side House (ESH) is a community resource dedicated to expanding opportunities through education, career, and supportive services. The Program Director will lead the Student Success Center (SSC) program, ensuring high-quality college and career readiness services for high school students. This role involves managing staff, partnerships, operations, and program outcomes to facilitate successful transitions into post-secondary education.

Responsibilities

Lead and oversee the Student Success Center (SSC) program.
Ensure high-quality college and career readiness services.
Manage staff, partnerships, operations, and program outcomes.
Supervise and develop staff, including College Counselors and Youth Leaders.
Support students' college and career readiness.
Manage school and community relationships.
Monitor data and produce reports on program performance.
Coordinate events and special activities.
Provide college access and readiness services.
Offer student success and graduation support.
Facilitate youth leadership development.
Conduct case management and student monitoring.
Engage families and schools.
Manage the day-to-day operations of the Student Success Center.
Build and maintain relationships with administration, faculty, staff, students, and families.
Provide direct supervision of East Side House support staff through regular meetings.
Develop quantitative and qualitative reports on the Student Success Center.
Maintain and organize all required records.
Work closely with key constituents including DOE staff and CARA.
Communicate effectively with students, staff, peers, supervisors, and funders.
Participate in department-wide collaborations, staff training, and advocacy.
Foster cross-site collaboration with other programs.
Lead and participate in administrative and staff meetings.
Guide students in removing barriers toward graduation.
Engage students in college preparatory activities.
Provide supportive services to students.
Increase student self-direction and self-sufficiency.
Plan and organize program activities to meet contract goals and performance targets.
Review student progress documentation for accuracy and completeness.
Plan, support, and attend Youth Leader Summer Training and Academic Year Conferences.
Provide data collection for Graduation, College, and post-secondary placements.
Manage the non-personnel budget and submit requests according to fiscal policies.
Ensure program staff follow through on planning, budgetary, scheduling, and implementation tasks.
Perform other duties or special projects as assigned by direct supervisor.

Requirements

Bachelor’s degree in education, human services, or related field.
Minimum of 3-5 years’ experience with youth at risk and/or school settings.
Experience in post-secondary education work.
Experience in program administration, including staff supervision and program implementation.
Bi-lingual skills preferred.
Excellent verbal, analytical, written, communication, and organizational skills.
Intermediate knowledge and experience with Microsoft Office (Word, Teams), Google Suite, and Zoom.
Must be clear to work at ESH; employment contingent upon successful completion of background checks and/or screenings.

Skills

Responsibility and Accountability
Decision Making
Communication (Written and Verbal)
Interpersonal Skills
Team Leadership
Integrity
Result Orientation
Problem Solving
Organizational Competency
Staff Supervision and Development
Student Success Coaching
College Access Knowledge
Youth Development
Program Planning
Project Management
Budget Management
Partnership Development
Stakeholder Engagement
Data Management
Reporting and Documentation

Location

MOTT HAVEN EDUCATIONAL CAMPUS - BRONX, NY 10451
730 Concourse Village West Bronx, NY 10451

Work Type

Full Time

Experience Level

3-5 years experience with youth at risk and/or school settings
Experience in program administration
Experience in post-secondary education work

Education Level

Bachelor’s degree in education, human services, or related field

Salary/Compensations

$65,000.00 - $65,000.00 Salary/year

About the Company

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.
ESH’s Student Success Centers (SSC) aligns with our mission by providing high-quality programs and services within community centers and school partnerships.