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About the Role
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete pre-cleaning duties including guest supplies, cleaning supplies, and linen cart set-up.
- Remove trash and dirty linen from guestrooms and hallways.
- Maintain cleanliness and vacuuming of hallways, public areas, and closets.
- Restock housekeeping carts for next-day use.
- Replenish chemical bottles.
- Report missing room items to the Housekeeping Supervisor or Manager.
- Report maintenance repairs immediately to the Housekeeping Supervisor or Manager.
- Handle Lost and Found items according to company standards.
- Ensure overall guest satisfaction.
Requirements
- Ability to exert up to 50 pounds of force occasionally.
- Ability to exert 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
- Ability to stand for the duration of the entire shift.
- Effective verbal and written communication skills.
- Ability to interact with employees and guests in an attentive, friendly, and service-oriented manner.
Location
- San Francisco, CA
Work Type
- Hourly
Experience Level
- Experience in a hotel or related field preferred
Education Level
- High School diploma or equivalent preferred
About the Company
- Leading real estate investment and hospitality management company.
- Over $15 billion of assets under management.
- Global portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America.
- 30-year track record in the hospitality industry.
- Expertise in property cycle management from planning to disposition.
- Developer of diverse lifestyle, legacy, and independent hotel brands.