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About the Role

This role is responsible for performing routine maintenance tasks, completing work orders, preparing vacant units, and responding to emergency maintenance requests. The position requires strong leadership skills and the ability to manage a team and vendors.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs.
• Maintain property curb appeal and all pool/spa/fountains.
• Complete work orders efficiently and ensure they are closed out within 24 hours.
• Assign work orders as necessary to team members.
• Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Work with vendors/contractors to manage the make ready process.
• Respond to emergency maintenance requests and after-hours calls in an on-call rotation.
• Conduct regular inspections and preventive maintenance on all equipment and systems.
• Ensure compliance with all safety regulations and policies.
• Maintain a clean and safe working environment using proper PPE.
• Manage and track inventory of maintenance supplies and equipment.
• Order supplies, create purchase orders and process invoices.
• Maintain accurate records of maintenance activities, repairs and daily mechanical rounds.
• Utilize computer, smart phone, and tablet.
• Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively.
• Support the company’s values and culture.
• Interact professionally with contractors, vendors, and suppliers.
• Work closely with the property management team to identify and resolve maintenance issues.
• Provide strong leadership, create a positive team environment, and maintain a strong sense of morale while being a positive role model.
• Monitor budgets and manage contracts.
• Manage employees, schedule and oversee vendors, contractors and suppliers.
• Manage capital improvements and renovations.

Requirements

• Minimum of 5 years of experience in apartment maintenance or a related field.
• Minimum of 2 years in a supervisory/leadership role.
• Familiarity with budget monitoring and contract management.
• Experience ordering supplies, creating purchase orders, and processing invoices.
• Experience managing, scheduling and overseeing vendors, contractors and suppliers.
• Proficient in using hand and power tools.
• Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Experience and ability using smart devices and property management software.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
• Comfortable working in various weather conditions and environments.

Skills

• Plumbing
• Electrical
• HVAC
• Carpentry
• Appliance repairs
• HappyCo
• Painting
• Cleaning
• Customer Service
• Team Collaboration
• Budget monitoring
• Contract management
• Inventory Management
• Record Keeping
• Hand tools
• Power tools
• Smart devices
• Property management software
• EPA Type II (preferred or ability to become certified within 90 days)
• CPO (Certified Pool Operator) (preferred or ability to become certified within 90 days)

Location

• San Francisco, CA

Work Type

• Onsite
• Full-time
• Available to work weekends when needed
• Available to be on call once every 4 weeks

Experience Level

• Minimum of 5 years of experience in apartment maintenance or a related field
• Minimum of 2 years in a supervisory/leadership role

Education Level

• High school diploma or GED
• Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred

Salary/Compensations

• $72,793 - $96,012 base
• $84,472 - $105,613 total potential

Benefits

• 40% housing discount (pending standard credit and background approval for all occupants), with the opportunity to increase to 50% after two years of employment
• 10% annual bonus potential
• Paid time off and holidays
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave after completing 1-year of employment
• 10 paid holidays annually
• Up to 3 floating days
• Bi-annual regional sales, service, and performance awards
• Cellphone stipend of $50/month
• $200 annual shoe/accessory allowance
• Tuition assistance

About the Company

• This site is a mid-rise style apartment community with 263 units on property.
• Windsor Communities is the recipient of the 2025 Kingsley Excellence Award achieving the top award for Overall Customer Service.
• Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates.
• Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for.
• Start your Windsor career now!

Equal Opportunity

• Windsor Property Management Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
• The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.
• Windsor Property Management Company is an Equal Opportunity Employer