About the Role
The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor. The Wealth Management Client Associate – Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs).
Responsibilities
- Providing client service support to multiple FAs.
- Supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA’s business, while customizing solutions based on their specific needs.
- Serving as the most frequent point of contact within Merrill to address all service needs of their clients.
- Acting as a resource for FAs on the team.
- Developing a book of business in order to meet and exceed established performance hurdles.
- Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs.
- Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences.
- Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning.
- Organizing and managing resources (time, people, budget) to run a productive practice.
- Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client.
- Completing mandated training, assessments, performance goals and continuing education requirements.
- Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed.
- Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings.
- Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests.
- Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk.
- Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA.
- Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs.
Requirements
- Obtaining Securities Industry licenses (SIE, Series 7, and Series 66 Exams).
- Obtaining SIE, Series 7 & 66 within 120 days; (63 & 65 accepted, in lieu of 66, if previously held).
- Displays confidence working as a self-starter in a sales role.
- Builds strong client relationships through effective communication and collaboration.
- Displays a proactive mindset and effective time management.
- Demonstrates a results-driven growth mindset and prioritizes client interests.
- Identifies appropriate client solutions through application of learnings and new information.
- Exceptional interpersonal and relationship building skills.
- Effective communication skills (written and verbal).
- Proven ability to quickly build trust and credibility.
- Proven ability to assess needs of and recommend appropriate solutions.
- Proven ability to work both collaboratively on a team with key partners and independently.
- Proven ability to listen and probe for clarity and understanding.
- Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking.
- Strong follow-through skills.
- Computer/technical literacy and proficiency in applications such as Microsoft Suite.
- This position is subject to SAFE Act registration requirements.
- Must register and submit to the required SAFE Act background check and registration process.
- Failure to obtain and/or maintain SAFE Act registration may result in immediate termination.
Skills
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions Advisory
- Pipeline Management
- Prioritization
- Trade Operations Management
- Administrative Services
- Client Investments Management
- Emotional Intelligence
- Referral Identification
- Written Communications
Location
- US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705)
Work Type
- In-office culture
- Full-time
Experience Level
- Entry role
Education Level
- Bachelor’s degree and/or a minimum of one year of work experience
Salary/Compensations
- $35.90 - $35.90 hourly pay
Benefits
- Industry-leading benefits
- Access to paid time off
- Resources and support
About the Company
- Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions.
- Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
- Merrill’s Financial Advisors and Wealth Management Client Associates help pursue the life they envision through a personal relationship with their advisory team committed to their needs.
- We believe trust comes from transparency.
- Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
- Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
- At Merrill, we empower you to bring your whole self to work.
- We value diversity in our thoughts, business, and within our employees.
- Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Equal Opportunity
- FDIC; Safe Act; Loan Originators; and FINRA
