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About the Role

The Lead Solutions & AI Enablement Architect provides architecture leadership for CenterWell segments programs and platforms, shaping conceptual and reference architectures, governing solution designs, and aligning delivery teams to cloud and data strategies. The scope includes high-priority initiatives as well as interoperability and provider-data integrations that span CenterWell and Humana Insurance.

Responsibilities

• Conduct structured knowledge transfer with existing architects and relevant stakeholders to capture critical in-flight designs and decisions.
• Review current initiatives and establish an architectural roadmap aligned with organizational priorities.
• Develop or refine reference architectures and design patterns for core platforms and solutions.
• Collaborate with governance and compliance teams to validate designs against enterprise standards and regulatory requirements.
• Define integration strategies and solution blueprints for key systems and data flows.
• Establish architecture review processes and decision forums to support delivery readiness and quality assurance.
• Own end-to-end solution architecture for Home Health initiatives, translating business outcomes into composable designs across systems of experience, operations, and insight.
• Author and maintain reference architectures for data platform, clinical documents NLP, RPA/automation, and interoperability patterns; steward pattern reuse across CenterWell when applicable.
• Lead architecture checkpoints and risk reviews; ensure designs conform to enterprise guardrails and privacy/security requirements.
• Participate in governance forums (e.g., ARB, TRB, MOR).
• Partner with product and engineering to convert conceptual designs into executable architectural runways; de-risk delivery with measurable non-functional requirements (NFRs).
• Define integration contracts and domain boundaries for provider data, EMR, and Snowflake/Databricks/Azure data platforms; ensure observability, lineage, and data protection.
• Collaborate with CenterWell leaders, EA Activation, security, and segment CIO teams; communicate decisions clearly to executives and delivery teams.

Requirements

• Bachelor's Degree in Computer Science or a related field.
• 8 years of progressive information technology experience directly related to architecture/engineering, information security, or other specialized technology field.
• 5+ years of solution architecture experience with healthcare delivery or payer/provider ecosystems; proven delivery within regulated environments (HIPAA/PHI).
• Hands-on architecture across Azure services and Snowflake/Databricks (data lake/data platform patterns, data sharing, identity & access, vault/secrets management).
• Demonstrated leadership producing reference architectures and governing solution designs across multiple teams.
• Strong competency in APIs/event-driven integration, security models, and NFRs (availability, performance, resilience).
• Generative & Agentic AI, Multi-Cloud is a specialty of a seasoned Solutions Architect.
• Hands-on experience delivering generative and agentic AI on Google Cloud, Azure, and AWS.
• Leverage services like Vertex AI, Azure OpenAI, and Amazon Bedrock.
• Expertise includes implementing production-grade capabilities, such as RAG, fine-tuning, prompt/knowledge management, and secure data integrations.
• Experience with clinical document NLP pipelines and automation/RPA in Home Health workflows (eligibility, authorization).
• Familiarity with Home Healthcare solutions conceptual architecture and operating models and artifacts; ability to evolve them with measurable outcomes.
• Knowledge of enterprise identity/access management flows and Azure group governance within tenants.
• Experience participating in portfolio governance and activation forums (e.g., ARB, TRB, MOR) and translating those decisions into architectural runways.
• Agent orchestration: planning, tool/function calling.
• Long/short-term memory and context management.
• Multi-agent collaboration and role assignment.
• Human-in-the-loop review and overrides workflow.
• Safety guardrails, policy enforcement, governance.
• Telemetry: tracing, evaluation, A/B testing.
• Reliability: retries, fallbacks, deterministic handoffs.
• Tool ecosystem integration (APIs, MCPs).
• Ability to provide a high-speed DSL or cable modem for a home office.
• Minimum standard speed for optimal performance of 25x10 (25 Mbps download x 10 Mbps upload) is required.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Minimum download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Occasional travel to Humana's offices for training or meetings may be required.

Skills

• Agent orchestration
• Enterprise guardrails
• Robust MLOps/LLMOps practices
• AI systems integration
• Event-driven microservices
• Vector databases/feature stores
• CI/CD pipelines
• Cross-cloud patterns
• Executive-level communication
• Stakeholder management
• APIs/event-driven integration
• Security models
• NFRs (availability, performance, resilience)
• Generative & Agentic AI
• Multi-Cloud
• Google Cloud
• Azure
• AWS
• Vertex AI
• Azure OpenAI
• Amazon Bedrock
• RAG
• Fine-tuning
• Prompt/knowledge management
• Secure data integrations
• Clinical document NLP
• Automation/RPA
• Enterprise identity/access management
• Azure group governance
• Portfolio governance
• Activation forums
• Planning
• Tool/function calling
• Long/short-term memory
• Context management
• Multi-agent collaboration
• Role assignment
• Human-in-the-loop review
• Overrides workflow
• Safety guardrails
• Policy enforcement
• Governance
• Telemetry
• Tracing
• Evaluation
• A/B testing
• Retries
• Fallbacks
• Deterministic handoffs
• Tool ecosystem integration
• MCPs

Location

• Remote

Work Type

• Work-At-Home
• Remote
• Full-time

Experience Level

• Lead
• 8 years of progressive information technology experience
• 5+ years of solution architecture experience

Education Level

• Bachelor's Degree in Computer Science or a related field

Salary/Compensations

• $142,300 - $195,700 per year

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance

About the Company

• Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company.
• Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.
• These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
• Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity

• It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
• It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
• This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.