Account Supervisor, Brand Experience, Ruder Finn at Ruder Finn | Chicago, IL, US | Rezi

Account Supervisor, Brand Experience, Ruder Finn at Ruder Finn

Account Supervisor, Brand Experience, Ruder Finn

Ruder Finn · Chicago, IL, US

1 months ago

Account Supervisor, Brand Experience, Ruder Finn

Ruder Finn · Chicago, IL, US

a month ago
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About the Role

We are looking for an Account Supervisor to drive day-to-day activity across integrated marketing communications programs for consumer brands in food, wellness, lifestyle, CPG, and retail. This is an early leadership role for someone who thrives at the intersection of strategy, creativity, and execution, serving as a trusted advisor to clients and inspiring teams to think bigger.

Responsibilities

  • Serve as a day-to-day account lead, driving account teams in delivering outstanding client experiences across consumer brands and helping manage client priorities, workstreams, timelines, deliverables, budgets, and team responsibilities.
  • Support account strategy and tactical execution across integrated programs, ensuring work connects to the broader brand story, business goals, cultural moments, and measurable outcomes.
  • Build trusted relationships with clients by understanding their needs, expectations, business objectives, competitive landscape, and category dynamics.
  • Provide thoughtful client counsel and clear recommendations, bringing solutions - not just updates - to account conversations and helping teams anticipate client needs.
  • Manage multiple projects from planning through execution, proactively identifying roadblocks, troubleshooting challenges, proposing solutions, and keeping work moving with confidence.
  • Oversee and/or lead account management processes including status reports, agendas, recaps, trackers, timelines, budget trackers, scopes, and client-ready materials.
  • Oversee quality and operational performance of assigned accounts, ensuring deliverables are accurate, polished, strategically sound, on time, and aligned with client expectations.
  • Contribute to integrated earned media strategy by helping develop story angles, pitch approaches, media lists, briefing materials, monitoring reports, and coverage recaps that ladder up to client goals.
  • Build and maintain media relationships across relevant consumer verticals such as lifestyle, parenting, food, wellness, retail, broadcast, podcast, newsletter, and creator-led platforms.
  • Support influencer and creator workstreams, including research, outreach, briefing materials, social content, creative briefs, contracting support, and relationship management as appropriate.
  • Provide on-the-ground and project leadership for product launches, media moments, experiential activations, influencer campaigns, brand events, and other integrated programs.
  • Collaborate closely with internal creative, strategy, media, social, influencer, and account teams to ensure work ladders up to the larger client strategy and delivers against shared goals.
  • Monitor trends, communities, cultural conversations, competitors, and category news, distilling insights into timely, ownable opportunities for clients and the broader BX practice.
  • Collaborate with the BX team and the wider Ruder Finn global network across select clients, projects, and integrated workstreams.
  • Take ownership of assigned tasks, ask smart questions, flag issues early, and offer solutions or alternatives when challenges arise.
  • Contribute to the positive, collaborative, and supportive culture and spirit of the Brand Experience practice.
  • Mentor and manage junior team members by delegating effectively, setting clear expectations, reviewing work, providing actionable feedback, and helping them strengthen account management, writing, media instincts, and client judgment.
  • Support organic growth and business development efforts through research, competitive analysis, landscape audits, brainstorm participation, pitch deck development, smart ideas, and category perspective.

Requirements

  • 4+ years of experience in public relations, integrated communications, brand marketing, or a related field, preferably within an agency environment and with consumer or brand experience clients.
  • Experience supporting or leading integrated consumer communications programs that may include earned media, influencer marketing, experiential activations, social, partnerships, content, and brand storytelling.
  • Consumer brand experience or strong interest across categories such as CPG, food, wellness, lifestyle, parenting, retail, consumer tech, or adjacent sectors.
  • Comfortable managing client relationships, leading day-to-day communications, presenting recommendations, and building trust with client stakeholders.
  • Strong media instincts and experience developing pitches, media lists, briefing materials, monitoring reports, and earned-first ideas that support larger client objectives.
  • Strong writer and editor who can develop and refine client materials, internal correspondence, plans, presentations, press materials, and reports with accuracy and polish.
  • Highly organized and can manage multiple projects, deadlines, budgets, and shifting priorities while keeping clients and teams aligned.
  • Proactive and solutions-oriented, able to identify potential issues, bring thoughtful recommendations, and elevate challenges appropriately.
  • Experience mentoring or managing junior team members and enjoy helping others build confidence, judgment, and skills.
  • Nimble and resilient in fast-moving environments where priorities shift, timelines change, and teams need clarity and momentum.
  • Curious about integrating AI tools into communications planning, research, workflows, and team processes in thoughtful, responsible ways.

Skills

  • Integrated marketing communications
  • Client counseling
  • Strategic thinking
  • Project management
  • Media relations
  • Influencer marketing
  • Experiential activations
  • Social media
  • Partnerships
  • Brand storytelling
  • Writing
  • Editing
  • Budget management
  • Team leadership
  • Mentoring
  • AI tool integration

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 4+ years

Education Level

  • Bachelor's degree in communications, journalism, marketing, or a related field preferred.

Salary/Compensations

  • $80,000 - $95,000

Benefits

  • Competitive base salary and bonus opportunity
  • Health, Dental, Vision insurance
  • Company paid Life Insurance
  • Flexible Spending Account
  • 401k with match
  • Monthly allowance for cell phone, office equipment, etc.
  • Generous PTO policy with paid maternity/paternity leave
  • Professional learning and development opportunities
  • Workplace flexibility
  • On-site and off-site social gatherings

About the Company

  • At Ruder Finn, Brand Experience (BX) is where bold ideas meet business impact.
  • We create integrated campaigns that connect brands with people through culture, creativity, earned influence, and unforgettable experiences.
  • We believe the best work comes from curious minds, collaborative teams, and people who aren't afraid to challenge convention – or have some fun while doing it.

Equal Opportunity

  • Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
  • Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics.
  • Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.