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About the Role

The Program Support Specialist will emphasize proactive strategies and respond to the needs of each individual. This role involves coaching staff on skills in a functional setting, modeling proactive and reactive strategies, and providing programmatic support to the site, staff, and participants to ensure their health, safety, and well-being.

Responsibilities

• Provide programmatic support for site, staff, and participants.
• Submit and monitor required documentation to the Behavior Department for individuals requiring intensive behavior services.
• Provide suggestions and collaboration for ongoing supports, safeguards, and behavior plans.
• Review training provided by the Behavior Department related to behavior plans with staff.
• Initiate communication and update site management on concerns and reporting on follow-up.
• Ensure current Behavioral Health Planning and semi-annual reviews are onsite.
• Ensure Informed Consents and Site Based Restrictions are up to date annually.
• Ensure fading plans from MMP’s/BSP’s are followed and monitored.
• Complete and review daily eVero DA Logs, Behavior Tracking, Helmet Tracking, Sweeps Tracking, and Restrictive Intervention Applications (RIA).
• Utilize tracking information to facilitate program planning in compliance with Department of Behavioral Health Services Policies and Procedures.
• Consult with site BIS to present HRC packets for individuals without active BIS support.
• Prepare and submit to PD and attend HRC meetings.
• Consult with BIS to ensure all planning is in place for specific site needs.
• Collaborate with team members including SDS, PD, RN to ensure all scripts are updated and available on site.
• Provide assistance with crisis intervention to support direct care staff.
• Ensure supplies/supports are available as per individualized behavior plan or protocol.
• Attend and participate in general staff meetings, in-service training, monthly support team meetings, and other pertinent agency and community program meetings.
• May attend Life Plan meetings as needed.
• Keep a record of all site in-services and trainings.
• Assist in developing Day Habilitation staff action plans to promote individual outcomes, independence, and community contribution.
• Comply with all agency policies and procedures.
• Perform other duties as assigned.

Requirements

• Ability to meet physical requirements including standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing.
• Ability to lift 35 lbs.
• Ability to lift and transfer individuals manually and mechanically as required by prescribed program plan.
• Ability to move, reposition, and place individuals in equipment.
• Physical agility and ability to react to emergency situations.
• Maintain required certifications (SCIP, CPR).
• Possess a valid NYS Driver's license that meets agency policy.

Skills

• Coaching staff
• Behavioral intervention
• Crisis intervention
• Documentation
• Program planning
• Communication
• Collaboration
• Interpersonal skills

Work Type

• Monday-Friday Days

Experience Level

• Minimum of 2 years related experience

Education Level

• B.A./B.S. or Associate's Degree in psychology or behavior management related field preferred

Salary/Compensations

• $21.00-$27.41 per hour