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About the Role

The Vision Care - Surgical - Therapeutic Specialist will manage and lead business development in key customer accounts in Ontario, focusing on the Glaucoma surgical device and Retina product portfolio. This role is crucial for building and developing long-term customer relationships within the glaucoma and dry eye portfolio, acting as the primary face of AbbVie to identified Key Accounts.

Responsibilities

• Serve as the primary customer expert and manager of AbbVie's commercial relationships with External Experts and Key Accounts.
• Build deep, broad, and trust-based engagements within Key Account organizations.
• Develop a thorough understanding of customer priorities, organizational structure, and business environment to maximize sales.
• Act as the core customer advocate within AbbVie — surfacing issues, concerns, and priorities internally.
• Identify and develop new Key Accounts while growing existing ones.
• Develop comprehensive, account-specific business strategies aligned with AbbVie's guidelines and values.
• Identify predictive and responsive opportunities to co-develop solutions within Key Accounts.
• Proactively identify and mitigate challenges to effective customer interactions.
• Conduct regular internal and external business territory performance reviews.
• Proficiently manage overall territory budget and resource allocation.
• Maintain a macro view of customer relationships and work cross-functionally to maximize sales results.
• Ensure internal team members understand and execute against the customer strategy and sales expectations.
• Collaborate with AbbVie's Medical team to optimize product knowledge and business training.
• Execute national marketing programs in partnership with internal cross-functional teams.
• Provide technical support and guidance for Xen procedures in accordance with the approved Product Monograph and Directions for Use.
• Ensure product availability and readiness during procedures per hospital operational supply processes.
• Provide product knowledge and technical troubleshooting support specific to device and procedure technique.
• Offer peri-operative guidance (pre- and post-operative considerations) as approved through MIR and CS training modules.
• Identify opportunities to support surgeons and address gaps by leveraging cross-functional partners, both within and outside the OR.

Requirements

• B.A. or B.S. degree or MBA combination of experience and education required.
• A minimum of 5 years of Sales and/or marketing/or head office operational experience.
• Experience in Surgical Sales is preferred.
• HCP background (Nurse, MD etc ) is preferred.
• Key Account Management experience valued.
• A thorough understanding of the institutional/ Key Account healthcare sector preferred.
• Demonstrated track record of achieving and/or exceeding business results.
• Strong analytical and critical thinking skills.
• Strong business acumen and self-starter.
• Demonstrated leadership capabilities, listening and adaptability skills.
• Strong presentation and communication skills.
• Proven ability to effectively communicate cross-functionally within the company.
• Ability to effectively communicate with senior leaders both with customers & internally.
• Candidate must be fluent in English. Both verbal and written.
• Highly collaborative with a customer-centric mindset.
• Able to travel up to 75% of the time.

Skills

• Sales
• Marketing
• Head office operational experience
• Surgical Sales
• Key Account Management
• Analytical skills
• Critical thinking skills
• Business acumen
• Leadership capabilities
• Listening skills
• Adaptability skills
• Presentation skills
• Communication skills
• Cross-functional communication
• Customer-centric mindset

Location

• Ontario

Work Type

• Full-time

Experience Level

• 5 years of Sales and/or marketing/or head office operational experience

Education Level

• B.A. or B.S. degree or MBA

Salary/Compensations

• CAD 93000 - CAD 143000 - yearly

Benefits

• Innovative work culture
• Professional development
• Paid time off: vacation, holidays, personal days, and volunteer days.
• Employee stock purchase
• Wellness spending account
• Flexible health insurance
• Retirement savings programs
• Bonus plan

About the Company

• AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.
• We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.
• Our Great Place to Work® Certification highlights our dedication to cultivating a high-trust, and inclusive culture for all.
• At AbbVie, you won't just have a job, you’ll have the opportunity to unlock a bright future, because we're not just a workplace; we're a world of possibilities.

Equal Opportunity

• AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
• Equal Opportunity Employer/Veterans/Disabled.