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About the Role

At Soho House, the Senior Food & Beverage Manager is responsible for managing service, quality control, and ensuring a consistent F&B experience under the direction of the General Manager. This role owns daily, weekly, and monthly delivery on special projects, ensuring optimal member, guest, and staff experience. The manager will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing/hiring, inventory, purchasing, vendor relationships, and optimizing business standards.

Responsibilities

Proactively manage operations in conjunction with the General Manager to ensure service, staffing, and member/guest experience are above par and profit meets targeted budgets.
Partner with internal and external stakeholders to create, design, train, and implement exceptional menus, purchase goods, and continuously make necessary improvements.
Develop action plans that enhance experience and mitigate risk by identifying customer needs.
Support recruitment efforts to ensure high-performing hires.
Establish targets, KPIs, schedules, policies, and procedures.
Drive transparency and open communication to foster team awareness, ownership, and accountability.
Comply with all allergy procedures and maintain a clean, sanitary, healthy, and safe work environment.
Prepare weekly/daily recaps detailing service standards, allergy procedures, staffing, sales, profit, and proactive solutions.

Requirements

Minimum of 5+ years of experience in a similar capacity.
Detail-oriented, process-driven, and able to problem-solve in high-volume, demanding, fast-paced environments.
Experience with POS (or alternative), Open Table, Opera, or other hospitality-driven technologies.
Passionate and influential leader who communicates cross-functionally and leads a team to drive efficient and effective best practices.
Passionate about food and beverage trends, best practices, and local health & safety compliance regulations.
Ability to manage personnel and meet/exceed financial targets.
Guest-oriented, service-minded, flexible, and proactive.
Must be able to seize, grasp, turn, and hold objects with hands.
Must be able to make periodical fast-paced movements to move around the property.
Must be able to move, pull, push, carry, or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch, and climb.
Must be able to perform physical activities such as lifting, cleaning, and stooping.
Must be able to stand, walk, lift, and bend for long periods of time.

Skills

Leadership
Service Management
Quality Control
P&L Review
Forecasting
Inventory Management
Purchasing
Vendor Relations
Menu Development
Staff Training
Scheduling
Communication
Problem-Solving
POS Systems
Hospitality Technology
Health & Safety Compliance

Location

New York

Work Type

Full-time

Experience Level

Senior
5+ years

Salary/Compensations

$90,000—$95,000 USD

Benefits

Competitive compensation packages
Global benefits and perks
Training for technical and managerial skills
Medical, Dental & Vision insurance
Retirement fund with a 2% match
Sick days
Vacation days
Career development opportunities (domestic or international)
Soho Impact initiatives (mentoring, apprenticeship, local outreach, sustainability)
Access to internal and externally run learning and development courses
Access to Cookhouse & House Tonic events, trips, and trainings
Team events (fitness sessions, cinema screenings, art classes)
Provided meal during duty shifts

About the Company

Soho House offers competitive compensation packages that feature global benefits and perks.
Soho House provides training to develop the technical and managerial skills necessary to enhance your career.