About the Role
Vogue100 is seeking a poised, member-centric Experiences Manager to drive the strategic evolution of our membership program. This role sits at the intersection of client service, sales, partner relations, and program execution, and is critical to ensuring the seamless delivery and continued strategic growth of the Vogue100 membership program.
Responsibilities
- Own and manage a portfolio of Vogue100 members, delivering exceptional, responsive, and highly personalized service.
- Build and maintain strong relationships with UHNW members, prospective clients, and key industry stakeholders.
- Collaborate with internal and external partners to deliver exclusive, high-value access and experiences for members.
- Confidently represent Vogue100 in member-facing and partner-facing environments, maintaining a polished and professional presence.
- Own and deliver against individual sales and renewal targets through proactive member management and relationship development.
- Support new member acquisition efforts, including outreach, proposal development, and conversion.
- Identify and action on opportunities to drive incremental revenue within the member base and through programming and partnerships.
- Contribute to the ongoing refinement of the Vogue100 offering, ensuring it remains competitive and compelling within the global luxury landscape.
- Utilize an existing network of industry stakeholders to introduce and close high-value partnership opportunities, ensuring every collaboration aligns with brand standards and enhances the UHNW member experience.
- Uphold the Vogue100 value proposition across all member interactions, programming, and communications, ensuring consistency with brand standards.
- Demonstrate strong, independent decision-making when managing member requests or escalations, ensuring swift and thoughtful resolution.
- Oversee the delivery of Vogue100 programming and member experiences, partnering closely with Events & Marketing teams to ensure all touchpoints are executed to the highest standard.
Requirements
- 4–6 years of experience in luxury/VIC client services, premium membership, high-touch sales environments, with a proven track record of activating a robust network of industry partners and luxury stakeholders.
- Demonstrated ability to contribute to revenue growth through client management and sales.
- Proven ability to manage multiple complex workstreams with exceptional attention to detail and strong organizational skills.
- Comfortable operating independently, with strong decision-making skills and the ability to manage priorities with minimal oversight.
- Excellent written and verbal communication skills, with a polished and professional presence suited to UHNW clients.
- Strong interpersonal skills with the ability to navigate high-pressure situations with discretion and composure.
- Demonstrated success in driving alignment across cross-functional departments; a natural collaborator who can build bridges and foster strong inter-departmental partnerships.
- Knowledge of luxury consumers across key international markets; multilingual capabilities and experience working with global teams are highly desirable.
- A proactive, solutions-oriented mindset with the ability to pivot quickly in a fast-paced environment.
- Experience working with international teams, premium clients, and a willingness to travel are essential.
Skills
- Client service
- Sales
- Partner relations
- Program execution
- Luxury membership
- High-touch client services
- Premium sales
- Ownership
- Accountability
- Solutions-oriented
- Independent management
- Strategic priorities
- Day-to-day execution
- Exceptional experience delivery
- Relationship development
- Commercial acumen
- Operational excellence
- Autonomy
- Diplomatic communication
- Emotional intelligence
- Cross-functional collaboration
- Global perspective
- Adaptability
Location
- New York, NY
Work Type
- Full-time
Experience Level
- 4-6 years
Salary/Compensations
- $79,000 - $112,000
Benefits
- Generous employee benefits package
- Discretionary bonus compensation
About the Company
- The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.
Equal Opportunity
- Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.
