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About the Role

The Law Offices of Spar & Bernstein seeks a creative, organized, and audience-focused Community Manager to oversee the Firm's social media and online review platforms, publishing and managing organic content, engaging with followers, and supporting online reputation growth.

Responsibilities

• Manage and publish daily organic content across platforms including TikTok, LinkedIn, Instagram, Facebook, Twitter/X, and others.
• Maintain a consistent brand voice, ensuring content is timely, accurate, professional, and relevant.
• Engage with followers, respond to comments and inquiries, and foster a positive online community.
• Collaborate with the Marketing Director and legal team to develop content highlighting legal topics, Firm updates, client successes, and community involvement.
• Monitor social media performance, audience growth, and engagement to evaluate content and adjust strategy.
• Identify relevant trends, platform features, hashtags, and content opportunities to strengthen reach and engagement.
• Support online reputation by monitoring and responding to reviews and feedback.
• Develop content addressing common client questions and relevant practice areas in coordination with attorneys and team members.
• Export lead forms from social media business platforms three times daily and ensure delivery to the appropriate internal team.
• Maintain an organized content calendar and portfolio of social media campaigns, content concepts, and performance results.

Requirements

• 3+ years of experience in social media, community management, or digital content, preferably in a professional-services environment.
• Strong writing, editing, and verbal communication skills, with the ability to adapt content for different platforms and audiences.
• Experience with online reputation management, audience engagement, and social media reporting.
• Strong organizational and multitasking skills, with the ability to manage a high-volume publishing schedule in a fast-paced environment.
• Proactive and collaborative approach, with sound judgment when handling public-facing questions and sensitive topics.
• Experience in the legal industry or other professional services is a plus.
• Provide 3-5 examples of social media work, with a brief description of role, contributions, and results for each.

Skills

• Social media management
• Community management
• Digital content creation
• Brand voice consistency
• Audience engagement
• Online reputation management
• Social media reporting
• Content calendar management
• Content strategy
• Trend identification
• Platform analytics
• Publishing tools
• Business suites

Location

• Not specified

Work Type

• Not specified

Experience Level

• 3+ years

Education Level

• Bachelor's degree in marketing, communications, journalism, or a related field.

Salary/Compensations

• Not specified

Benefits

• Not specified

About the Company

• The Law Offices of Spar & Bernstein is a high-volume and fast-paced law firm.

Equal Opportunity

• Not specified