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About the Role
We are looking for a Service Technician to repair our customer’s material handling equipment. You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.
Responsibilities
- Actively support, promote and lead safety initiatives.
- Follow all safety policies and procedures.
- Work safe at all times and report any unsafe work or work environments to management.
- Troubleshoot customer equipment problems.
- Confer with and obtain approval from the customer before making repairs.
- Complete and submit all required paperwork.
- Provide the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
- Manage your workload effectively.
Requirements
- Perform hazard assessments and maintain a high standard of safe work practices and quality control.
- Strong multitasking and time management skills.
- Able to prioritize your day and self-manage.
- Ability to lift 50 pounds and crouch/crawl in confined areas.
- Comfortable with heights above 15 feet.
- Valid driver’s license with a clean driving record may apply.
- Provide your own hand tools.
- Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
- Demonstrable customer service skills, both verbal and non-verbal.
- Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.
Location
- West Berlin, NJ 08091
Work Type
- Full-time
About the Company
- Wiese has been around for over 80 years.
- Our Website: https://wieseusa.com/
- Our YouTube page: https://www.youtube.com/user/WieseUSA