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About the Role

As a Gaming Inspector, you will ensure compliance and integrity in gaming operations. Your responsibilities include investigating, arbitrating, and resolving gaming-related complaints or inquiries. You will ensure adherence to Nation-State compact requirements, NIGC minimum internal controls, and internal accounting controls. Collaborating with gaming staff, you will uphold standards of fairness and transparency, contributing to a secure and enjoyable gaming environment. Your attention to detail will be crucial in identifying and addressing potential issues for smooth operation.

Responsibilities

Observes gaming-related activities and ensures compliance with Nation-State compact requirements and National Indian Gaming Commission internal controls.
Using independent judgment and discretion, investigates and resolves gaming-related complaints or inquiries initiated by patrons.
Collaborates with Surveillance, Games and/or other departments as necessary to thoroughly investigate and resolve complaints.
Verifies validity of large wins at gaming machines, Pull tabs, Bingo and Keno.

Requirements

Bachelor’s Degree in Business Administration, Public Administration, Criminal Justice, Audit, or related field preferred; OR one to two years of professional experience in regulation, gaming, law enforcement or related field, OR an equivalent combination of education and work experience will be considered.
Proficient in Microsoft Word, Outlook, and Excel programs.
Strong conflict resolution skills.
Excellent interpersonal skills.
Proven ability to exercise discretion and independent judgment.
Able to stand/walk for long periods of time.
Able to lift up to 11-20 pounds.

Skills

Microsoft Word
Microsoft Outlook
Microsoft Excel
Conflict resolution
Interpersonal skills
Discretion
Independent judgment

Work Type

Swing shift (3pm-11pm)

Experience Level

One to two years of professional experience in regulation, gaming, law enforcement or related field

Education Level

Bachelor’s Degree in Business Administration, Public Administration, Criminal Justice, Audit, or related field preferred

Salary/Compensations

$47,000K - $50,000/yearly (non-exempt)

Benefits

Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
Comprehensive medical, dental, and vision plans
401(k)
Life insurance
Paid holidays
Team member assistance programs
Wellness programs
Upcoming 5,000-square-foot onsite medical center
Training programs
Complimentary shuttles
Career development initiatives

About the Company

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
Turning Stone Resort Casino has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
We operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
Our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
We prioritize the well-being and professional growth of our team members by offering an extensive array of benefits.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff.