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About the Role
Total Water Treatment Systems is seeking a Customer Service Coordinator to join their New Berlin team. This role involves coordinating service and installation aspects, including scheduling, technician dispatch, equipment arrangement, contract renewals, billing, and paperwork processing.
Responsibilities
- Coordinate all aspects of service and installation
- Coordinate schedules
- Dispatch technicians
- Arrange for equipment
- Handle contract renewals
- Process billing
- Process paperwork
Requirements
- Experience as a scheduler, coordinator, or customer service center/account management
- Proficiency with Microsoft Excel and Word
- Understanding and prior experience using a database
- Good typing skills
- Excellent written and oral communication skills
- Excellent organizational skills
- Ability to multitask and work in a fast-paced environment
Skills
- Microsoft Excel
- Microsoft Word
- Database usage
- Typing
- Communication
- Organization
- Multitasking
Location
- New Berlin
Work Type
- Full-time
Benefits
- Convenient work schedule, Monday-Friday 7:30am-4:00pm
- Paid Holidays
- Paid Time Off
- Employee Stock Ownership Plan (fully paid)
- 401k Plan eligibility after 60 days
- Health, Dental, Vision eligibility after 60 days
- Fully paid Short and Long Term Disability Insurance
- Fully paid Life Insurance
About the Company
- Total Water Treatment Systems
Equal Opportunity
- Minority, Female, Veteran, Disability