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About the Role

The VP, Analytics will lead portfolio analytics for the Amazon Credit and Payment portfolio, delivering insights, strategic initiatives, and a decision-making framework to support growth, improve performance, and enhance customer experience. This role partners closely with Amazon Client and internal stakeholders across Marketing, Credit, Finance, Product, and Operations.

Responsibilities

• Lead end-to-end analytics delivery: problem definition, data sourcing/mining, analysis, insight synthesis, and executive-ready recommendations.
• Partner with Marketing, Finance, and Client teams to design and evaluate lifecycle and targeted campaigns, including segmentation strategy, test design, channel/touchpoint recommendations, and cost/benefit analysis.
• Drive ongoing portfolio performance reviews (KPI trends and diagnostics, portfolio segmentation, product KPIs) to inform business strategy and marketing prioritization.
• Build and evolve dashboards and reporting to monitor performance, diagnose drivers, and support timely decision-making.
• Deliver campaign measurement and optimization analytics; reinforce a “test and learn” culture through continuous testing.
• Collaborate cross-functionally (Product, Marketing, Finance, Credit, Operations) to improve customer experience while achieving growth and profitability goals.
• Provide leadership and coaching to analysts; prioritize work across onshore and offshore teams to ensure high-quality, on-time delivery.
• Act as an analytics and strategy advisor for large initiatives, leading measurement approach, analysis, and performance readouts.
• Perform other duties and/or special projects as assigned.

Requirements

• Bachelor’s degree or a High School Diploma/GED and 9+ years of relevant experience in marketing/portfolio analytics within financial services, credit cards, payments, or retail finance.
• 7+ years of experience, including 3+ years analytics experience within platform, commercial, portfolio, business growth focus or marketing analytics.
• 3+ years using statistical analysis and data warehouse tools - SAS, SQL, Python and/or R.
• 3+ years leading large-scale analytics projects.
• 1+ year in a client-facing role including influencing business decisions (internal and/or client experience).
• Ability and flexibility to travel for business as required.
• Must be 18 years or older.
• Must have a high school diploma or equivalent.
• Must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
• Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• Legal authorization to work in the U.S. is required.
• Will not sponsor individuals for employment visas, now or in the future, for this job opening.

Skills

• SAS
• SQL
• Python
• R
• Tableau
• Birst
• Excel
• PowerPoint

Location

• Remote
• Hybrid

Work Type

• Full-time

Experience Level

• VP
• 7+ years of experience
• 3+ years analytics experience
• 3+ years using statistical analysis and data warehouse tools
• 3+ years leading large-scale analytics projects
• 1+ year in a client-facing role

Education Level

• Bachelor's degree
• High School Diploma / GED
• Degree in a quantitative field (e.g., Statistics, Engineering, Economics, Mathematics) preferred
• Advanced degree a plus

Salary/Compensations

• 135,000.00 - 230,000.00 USD Annual
• Eligible for an annual bonus based on individual and company performance.

Benefits

• Option to work from home near one of our Hubs or come into one of our offices.
• Commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.

About the Company

• Synchrony is committed to fostering an inclusive culture where individual skills, experience, and voice are valued.
• Building a future where we can all belong, connect, and turn ideals into action.
• More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
• Proud to have an award-winning culture for all.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
• All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.