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About the Role
The Omni San Francisco Hotel is seeking a dedicated professional to provide exceptional guest service, manage front-of-hotel traffic, and ensure a welcoming arrival and departure experience for all guests.
Responsibilities
- Greet guests in a friendly and warm manner.
- Provide an exceptional arrival and departure experience.
- Engage with guests to deliver superior service.
- Manage traffic at the front of the hotel.
- Coordinate with Bell Attendants for luggage delivery and Valet Attendants for vehicle management.
- Maintain the cleanliness of the front of the hotel and work area.
- Notify Front Desk and Guest Services of VIP arrivals.
- Assist with loading baggage into cars or taxis for departing guests.
- Understand and follow all emergency procedures.
- Complete additional duties as assigned by management.
Requirements
- Maintain a high propensity for customer service.
- Willingness to work extended hours based on business demands.
- Willingness to work in various weather conditions.
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull, and lift moderate to heavy weight.
Skills
- Customer service
- Communication
- Traffic management
- Physical stamina
Location
- San Francisco, CA
Salary/Compensations
- $21.42 - $28.56 per hour
About the Company
- Four-star hotel located in the heart of San Francisco's Financial District.
- Dedicated to a culture of warmth, respect, and professional growth.
- Committed to delivering genuine hospitality and memorable guest experiences.
Equal Opportunity
- Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.
- Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered.
- Does not discriminate on the basis of any protected category regarding wage payments.
- Provides application assistance for individuals with disabilities.