About the Role
The Data Engineering team at Aircall is focused on delivering high-quality, reliable data. As an AI-first team, we are building a semantic layer to power our AI-first data platform, enabling fast analytics and democratizing insights. This role involves creating new datasets for use cases like churn prediction and feature adoption, while ensuring the reliability and scalability of data pipelines. You will collaborate with Product and GTM business teams, bridging the gap between raw data and AI-driven decision-making.
Responsibilities
- Partner with GTM stakeholders to translate business questions into reliable, scalable data products.
- Provide actionable insights and compelling narratives to influence major decisions at the C-level.
- Build and own reporting in Looker, from LookML development to dashboard performance optimization, powering self-service analytics GTM teams rely on every day.
- Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality.
Requirements
- 2+ years of hands-on experience in a high growth environment
- Proficiency in SQL for deriving insights
- Proficiency in Python
- Hands-on Looker/LookML experience
- Excellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levels
- Insatiable curiosity and bias toward action
Skills
- SQL
- Python
- Looker
- LookML
Location
- Paris
- Seattle
- Madrid
- London
- Berlin
- San Francisco
- New York City
- Sydney
- Mexico City
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $140,000—$180,000 USD
Benefits
- Competitive salary package & benefits
About the Company
- Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide.
- We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
- Our momentum comes from a simple idea: help teams work smarter, not harder.
- Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance.
- Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.
- We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
- At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
- How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
Equal Opportunity
- At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
- We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.
- We’re working to create a place filled with diverse people who can enrich and learn from one another.
- We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
- We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
- Above all else, we understand and acknowledge that we have work to do and much to learn.
