Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Forum Asset Management is seeking an IT Intern to support day-to-day IT operations across the firm. This role will be a key member of the IT team, contributing to keeping Forum’s people equipped, secure, and productive, with direct exposure to AI and automation projects.

Responsibilities

• Support day-to-day IT tickets in the ConnectWise/Jira queue, resolving routine hardware, software, and account requests.
• Assist with new hire setup, including laptop, account, and access provisioning for onboarding and offboarding.
• Support hardware and asset management, including device imaging and inventory maintenance.
• Assist with Microsoft 365/Entra tasks such as mailbox setup, license assignment, and distribution list management.
• Contribute to building out documentation, including SOPs and knowledge base articles.
• Support ticketing accuracy by assisting with daily syncs and IT service metrics reporting.
• Help monitor for phishing and spam, flagging suspicious activity.
• Support Forum's AI and automation pilots.

Requirements

• Currently enrolled in a Computer Science, IT, or related co-op program.
• Comfortable working across both Windows and Mac environments.
• Working knowledge of M365 administration.
• Basic networking concepts.
• Genuinely curious about AI tools and automation.
• Clear, confident writer capable of explaining technical fixes to non-technical individuals.
• Professional and steady under pressure with good judgment.
• Self-starter who notices what needs fixing and suggests improvements.

Skills

• IT Support
• Hardware Support
• Software Support
• Account Provisioning
• Asset Management
• Microsoft 365 Administration
• Entra ID
• Networking Concepts
• AI Tools
• Automation
• Documentation
• ConnectWise
• Jira
• Phishing Monitoring

Location

• In-Office, Toronto

Work Type

• Full-time
• In-office

Experience Level

• Intern

Education Level

• Co-op program enrollment (Computer Science, IT, or related)

Salary/Compensations

• $750-1000/week CAD

Benefits

• Compensation range of $750-1000/week CAD
• Learning and Development Opportunities
• Entrepreneurial environment
• Diverse & Inclusive Team
• Quarterly All Teams sessions
• Lunch & Learns

About the Company

• Forum Asset Management is a North American investor, developer, and asset manager with a 29-year track record.
• Focuses on real estate, private equity, and infrastructure investments.
• Purpose-driven firm committed to sustainability, responsible investing, and positive community impact.
• Over $3 billion in AUM.
• Completed Canada's largest real estate transaction in 2024 with the acquisition of Alignvest Student Housing.
• Largest owner and developer of Purpose-Built Student Accommodation (PBSA) in Canada.
• Open-ended Real Estate Income and Impact Fund (REIIF) is over $2.4 billion with a $3.5 billion development pipeline.
• Building one of Canada's fastest-growing self-storage platforms.

Equal Opportunity

• Forum encourages diversity and is committed to an inclusive workplace.
• Forum is an equal opportunity employer.
• Committed to providing accessible employment practices.
• Requests for accommodation during the recruitment process can be directed to recruiting@forumam.com.