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About the Role

The Director, Risk Management leads the development, implementation, and coordination of a centralized first-line of defense (LOD1) regulatory and audit management program. This role ensures consistent risk program execution across business lines and aligns with Enterprise Risk Management to maintain the company's three-lines-of-defense structure.

Responsibilities

• Build and manage a centralized LOD1 regulatory and audit management function.
• Act as the business liaison to Enterprise Risk Management, Operational Risk Management, and Compliance.
• Monitor applicable regulations and assess business impact.
• Partner with Enterprise Risk Management to execute Risk and Control Self Assessments.
• Collaborate with Business Continuity Management on BC/DR tests and maintain recovery plans.
• Oversee and monitor third-party relationships for performance and risk.
• Design process maps and maintain process and internal control inventories.
• Design, maintain, and report KPIs and KRIs to demonstrate control effectiveness.
• Identify and self-report issues through the ERM process.
• Track risk remediation plans to ensure timely and sustainable completion.
• Support the Risk Acceptance Forms (RAF) process.
• Drive executive-level reporting on business risk management activities.
• Develop 1LOD risk management governance processes.
• Deliver education and awareness regarding risk ownership.
• Perform internal control effectiveness test plans and procedures.
• Lead or mentor risk professionals.
• Ensure regulatory and audit activities comply with ERM requirements.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, Technology, Security, or related field.
• 12+ years of progressive risk-related experience in financial services or a three-lines-of-defense program.
• Demonstrated success leading regulatory, audit, or risk functions in a 3LOD environment.
• Ability to work effectively in a complex, highly regulated environment.
• Excellent problem-solving and change management skills.
• Working knowledge of regulatory requirements specific to financial services or payments.
• Excellent communication, organization, and interpersonal skills.
• Effective influence management skills.
• Must possess eligibility to work in the United States without Visa sponsorship.
• Successful completion of background and drug screen.

Skills

• Risk management
• Regulatory compliance
• Audit management
• Change management
• Process mapping
• Internal control assessment
• Influence management
• Executive reporting
• KPI/KRI development

Location

• Scottsdale, AZ
• San Francisco, CA
• Chicago, IL
• New York, NY
• Washington, DC
• Phoenix, AZ

Work Type

• Full-time
• Hybrid

Experience Level

• 12+ years of experience

Education Level

• Bachelor’s degree

Salary/Compensations

• Phoenix, AZ / Chicago, IL / Washington, DC: $154,000 - $193,000
• New York, NY / San Francisco, CA: $186,000 - $232,000

Benefits

• Medical, dental, and vision plans
• Health Savings Account (HSA) contributions
• Flexible spending accounts (FSA)
• 401(k) retirement plan with 6% company match
• Flexible Time Off
• 11 paid company holidays
• Paid volunteer day
• 12 weeks of paid parental leave
• Maven Family Planning support
• Discretionary incentive plan

About the Company

• Early Warning has powered and protected the U.S. financial system for over thirty years.
• Creators of Zelle® and Paze℠.
• Partners with thousands of institutions to increase access to financial services and protect transactions.

Equal Opportunity

• Early Warning Services, LLC considers for employment, hires, retains, and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status, or any factor prohibited by law.
• The company prohibits discrimination on other bases such as medical condition, marital status, or any other factor irrelevant to performance.
• Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered.