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About the Role

Join Pret as a Team Member and be the smiling face of our shop floor, preparing delicious, freshly made food. This role offers variety and pace, driven by a passion for our products, customers, and teams, with huge opportunities for growth within the company.

Responsibilities

• Prepare delicious, freshly made food in the kitchen.
• Deliver outstanding customer service.
• Bring genuine warmth and your authentic self to work.
• Share passion for exceptional customer service.
• Perform small acts of kindness for customers.

Requirements

• No experience needed; training provided.
• Must be kind, honest, and generous.
• Must bring passion for exceptional customer service.
• Must be able to spread joy every day.

Skills

• Customer service
• Food preparation
• Teamwork
• Communication

Location

• Hanover Square, London W1 1AA GBR

Work Type

• Full-time
• Flexible working hours

Experience Level

• No experience needed

Education Level

• Apprenticeships Level 3

Salary/Compensations

• £14.05 per hour (inclusive of mystery shopper bonus)
• Earn an extra £5 per hour for any shift started between 3-5am after initial training

Benefits

• 28 days annual leave (pro-rata if part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while working
• Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition
• Marketplace discounts on shopping, travel, fitness, dining, tech and more
• Comfy free shoes for shifts
• Fully funded professional qualifications

About the Company

• Pret is a proud maker of delicious food, organic coffee, and big ideas across 750+ shops in 20+ countries.
• Roles in Pret shops offer huge opportunities for growth, with 80%+ of Managers and 20% of Support Centre teams starting on the shop floor.
• Pret is where passionate, hardworking people find the confidence and skills to grow.
• Pret is committed to doing the right thing and growing fast.
• Pret offers opportunities for learning, whether for a short stint or the long game.
• Pret fosters diversity and belonging, ensuring everyone feels confident and valued.
• Pret's work is fast-paced with lots of variety, building a diverse skill set.
• Pret makes a difference through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change.
• Pret's values include Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, and Doing The Right Thing.

Equal Opportunity

• Everyone is welcome at Pret.
• Encourages applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
• Recruitment team can provide adjustments or support during the recruitment process.